Store Team Leader

2 weeks ago

Cranston, United States L.L.Bean Inc. Full time

We invite you to be part of our team of trailblazers dedicated to helping people discover and enjoy the outside. Come join us. Because on the inside we’re all outsiders. And if it’s outside, we’re all in.

Our Garden City Center Retail Store, is currently looking for a Store Team Leader of Operations to join their team.

Position Purpose: Drives business results, directs team talent, supports store leadership team and ensures delivery of the legendary L.L.Bean customer experience within an outdoor lifestyle concept retail store. Promotes the company's core values of Outdoor Heritage, Integrity, Service, Respect, Perseverance and Safe and Healthy Living to ensure the integrity of the brand, culture and mission of L.L.Bean is upheld at all times.

Responsibilities:

Operations

This is a support role under the Productivity area of responsibility for stores. Maintains a clean, organized, and efficient stock room while adhering to operating standards and safety requirements. Manages inbound freight processing per SOP and productivity guidelines completing all shipments within 24 hours of delivery. Works in collaboration with other leaders to replenish sales floor stock and push replenishment truck product to the floor. Oversees and manages the return processes following standard operating practices by assigning the proper quality codes Executes store to store/store to warehouse transfers in a timely manner Execute all aspects of omni channel business including FES orders, phone call management, and RIO’s are completed per guidelines Adheres to all loss prevention policies and procedures inspecting the back of house and sales floor space for compliance. Models safe behaviors, evaluate risk, and ensure that risks are reduced to acceptable levels ensuring safety remains a top priority – may act as Safety contact or liaison

Customer Experience:

Models and fosters an environment where service is the top priority. Enthusiastically seeks opportunities to convert every customer that enters the store continually striving to drive sales and brand loyalty through great service. Rallies the rep team towards the same objectives. Acts as a Leader on Duty as scheduled to drive conversion and sales. Leverages business reports including Qualtrics, variance reporting, and merch group sales to analyze trends, understand wins and identify opportunities. Builds compelling actions to enhance customer loyalty and improve service metrics through introspective business analysis and strong acumen skills. Executes and implements all recognition programs including living the legend efforts, in store contests, etc. Reviews all forward-looking business events (holidays, promotional weekends, market trends). Develops meaningful activations and selling efforts to drive even greater sales results. Ensures that the sales floor is full, and all sizes are represented by performing regular size audits. Ensures the highest level of fitting room service is occurring driving conversion and UPT.

Training:

Supports and trains associates, communicating standards and processes, company policies and procedures Has a passion for learning and sharing product knowledge as a tool to build the sale and increase customer loyalty. Delivers GUIDE training for new hires as well as ongoing GUIDE training efforts for year-round team members in conjunction with the exempt leader team. Ensures all guides are performing at a high level and 30-day/ongoing assessments are completed. Supports, directs, and develops store champions (buddies) and experts. Facilitates all new hire product training modules for store or area of responsibility and develops a strategy and execution plan for delivering all seasonal product training materials. Maintains and manages all employee facing communication including break room messaging, and communication boards. Ensures start up meeting are occurring, and that content is compelling and inspiring.

Total Store Accountability:

Aids in the achievement of all financial measures as well as area specific metrics. Key holder as required serving as a potential opener/closer for the store. Prepares & communicates daily task responsibilities to staff. Leverages knowledge and strengths to foster growth and development of the team Recommends adjustment to staffing levels/schedules to meet work requirements. Address and respond to employee issues/conflicts related to day to day operations within defined parameters in accordance with company policies and procedures under direction of supervisor. Provides in the moment input, feedback, and coaching. If performance concerns exist, hands off to store management for performance management process Contributes to Peak planning preparation and readiness.  Leverages knowledge and strengths to foster growth and development of the team. Expense management ownership ensuring proper use of resources and adherence to budgetary guidelines with a focus on payroll management. Is an active participant in health and safety by following all safety policies and procedures, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner. As assigned:Maintains the cash office per policy ensuring proper signatures, accurate reconciliation, and general organization is achieved. Ensure the service hub is fully stocked, free of clutter, and operating effectively. Accountable for cashier execution and efficiency with a focus on service delivery.


Health and Safety Requirement: Every employee is responsible for contributing to a safe and healthy workplace. Employees are expected to be active participants in health and safety by following all safety policies and procedures, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner. Those in a leadership role are also expected to model safe behaviors, evaluate risk, and ensure that risks are reduced to acceptable levels.

Skills and Qualifications:

Associate degree or equivalent with at least 2 plus years of retail experience in relevant retailer Excellent organizational and time management skills Systems knowledge (POS, Word, Excel) and comfort with social media platforms Capability to build strong partnerships and to work collaboratively to achieve goals Ability to inspire and motivate others Ability to maintain a high level of enthusiasm and a positive attitude Demonstrated interpersonal, written and verbal communication skills Ability to work a flexible schedule including nights, weekends and holidays Mobility and desire to relocate a plus

If you care about the outdoors, joining L.L.Bean is a great way to feel good about what you do. Our benefits package makes a good thing even better, with programs and perks designed to support your health and financial goals. Plus, maintaining a healthy work-life balance and re-charging outside are all part of the plan. Because, when it comes to the outside—we’re all in. Visit to learn more.

Being outside brings out the best in us, no matter where we come from or what we believe. At L.L.Bean, we value individual differences and encourage our co-workers to be themselves – because the uniqueness of each individual makes L.L.Bean better.

  • Store Leader/manager

    1 week ago

    Cranston, United States Gamestop Inc. Full time

    SUMMARY The Store Leader/Store Leader 2 is responsible for all facets of store operations (at two store locations for SL2) and directly influences the performance of everyone who interacts with guests. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Store Leader develops and promotes a sales culture by...

  • Assistant Store Manager

    2 weeks ago

    Cranston, United States Store Space Self Storage Full time

    **ASSISTANT STORE MANAGER** Are you ready to take charge of your career and lead from the front of a dynamic storage facility? **Store Space Self Storage** seeks a driven, organized, and customer-focused **Assistant** **Store Manager** to spearhead our operations in **Cranston, RI **at an hourly rate between **$17.00 - $19.00**. If you thrive in a...

  • Store Manager

    3 weeks ago

    Cranston, United States CRATE & BARREL Full time

    We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we achieve together, drive results and innovate to inspire. Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality home furnishings...

  • Department Manager

    3 weeks ago

    Cranston, United States THE PAPER STORE Full time

    Job DescriptionJob DescriptionThe Paper Store is committed to being the premiere destination for all of our customer’s gift-giving needs. Our mission is to share our passion for The Paper Store with each customer, during each visit, by going above and beyond their expectations for both selection and service. Department Managers are responsible for:...

  • Stockroom Specialist

    3 weeks ago

    Cranston, United States THE PAPER STORE Full time

    Job DescriptionJob DescriptionThe Paper Store is committed to being the premiere destination for all of our customer’s gift-giving needs. Our mission is to share our passion for The Paper Store with each customer, during each visit, by going above and beyond their expectations for both selection and service. Stockroom Specialists are responsible for...

  • Shift Leader

    3 weeks ago

    Cranston, United States Volta Oil Family Brands: Garrett's Family Market Full time

    Hiring Immediately! Here at Garrett's Family Market and Rapid Refill we call Shift Leaders our Lead Guest Specialists. As a lead guest specialist you will train and supervise new employees to help them succeed. This role will also support the manager and assistant manager with any needs while also providing great customer service. Volta Oil was founded in...

  • Sales Associate

    5 days ago

    Cranston, United States The Paper Store Full time

    The Paper Store is committed to being the premiere destination for all of our customer's gift-giving needs. Our mission is to share our passion for The Paper Store with each customer, during each visit, by going above and beyond their expectations for both selection and service. Sales Associates are responsible for delivering world class service, achieving...

  • Sales Associate

    4 weeks ago

    Cranston, United States THE PAPER STORE Full time

    The Paper Store is committed to being the premiere destination for all of our customer’s gift-giving needs. Our mission is to share our passion for The Paper Store with each customer, during each visit, by going above and beyond their expectations for both selection and service. Sales Associates are responsible for delivering world class service, achieving...

  • Sales Associate

    4 weeks ago

    Cranston, United States THE PAPER STORE Full time

    Job DescriptionJob DescriptionThe Paper Store is committed to being the premiere destination for all of our customer’s gift-giving needs. Our mission is to share our passion for The Paper Store with each customer, during each visit, by going above and beyond their expectations for both selection and service. Sales Associates are responsible for delivering...

  • Sales Associate

    4 days ago

    Cranston, United States THE PAPER STORE Full time

    Job DescriptionJob DescriptionThe Paper Store is committed to being the premiere destination for all of our customer’s gift-giving needs. Our mission is to share our passion for The Paper Store with each customer, during each visit, by going above and beyond their expectations for both selection and service. Sales Associates are responsible for delivering...

  • Sales Associate

    1 week ago

    Cranston, United States THE PAPER STORE Full time

    Job DescriptionJob DescriptionThe Paper Store is committed to being the premiere destination for all of our customer’s gift-giving needs. Our mission is to share our passion for The Paper Store with each customer, during each visit, by going above and beyond their expectations for both selection and service. Sales Associates are responsible for delivering...

  • Automotive Store Managers

    3 weeks ago

    Cranston, United States Mavis Tire Supply Full time

    Mavis Tires & Brakes at Discount Prices - Automotive Store ManagersPut your career into high gear with Mavis Tires & Brakes at Discount Prices! We're looking for full-time Automotive Store Managers to join Team Mavis at one of our state-of-the-art automotive service and retail tire sales centers in the Johnston, RI area. With over 2,000 retail locations,...

  • Full-Time Store Associate>

    4 weeks ago

    Cranston, United States Aldi Inc. Full time

    ALDI - 1015 Cranston St [Retail Associate / Cashier / Stocker / Team Member] As a Store Associate with ALDI, you will: Process customer purchases; Perform general cleaning duties; Stock shelves and displays neatly to maximize visibility and sales; Assist customers with sales, problems or concerns; Participate in taking store inventory counts; Assist in...

  • Assistant Store Manager

    2 weeks ago

    Cranston, United States FEETFIRST HOLDINGS INC Full time

    Job DescriptionJob DescriptionDescription:Are you ready to lead with passion and purpose? At The Good Feet Store, we believe in more than just selling products - we're dedicated to transforming lives. As an Assistant Store Manager, you'll be at the forefront of our mission, empowering customers with solutions that improve their quality of life. This...

  • In-store Shopper

    2 weeks ago

    Cranston, United States Whole Foods Market Full time

    As an In-Store Shopper, you'll work on the Store Support team supporting Prime Now customer orders, preparing them for delivery and/or pickup. While our offerings will continue to evolve, you'll shop throughout our store for everyday goods including food, household items, and so much more. Having a flexible schedule is key to meeting our customer's needs....

  • Shift Leader

    1 week ago

    Cranston, United States Firehouse Subs | Cranston Full time

    We are currently looking for passionate Shift Leaders to join our team! We are hiring for FULL- and PART-TIME positions! Shift Leaders play a pivotal role in the daily operations of the restaurant focused on delivering sales and profit results through Heartfelt Guest Service, people, and operations. Operating under the direction of the General and Assistant...

  • Bakery Team Member

    2 weeks ago

    Cranston, United States Whole Foods Market Full time

    **NYC CANDIDATES:** As mandated by New York City any New Member hired or Team Member transferring into NYC locations must be prepared to upload proof of having received at least one dose of a COVID-19 vaccine to Workday on their hire date. Alternatively, those seeking either a medical or religious accommodation must submit an accommodation request through...

  • Clinic Floor Leader

    3 weeks ago

    Cranston, United States Paul Mitchell Schools Full time

    Clinic Floor Leader Paul Mitchell The School Rhode Island is seeking a qualified Clinic Floor Leader to join our family! With over one hundred schools nation-wide, Paul Mitchell Schools is growing faster than ever. Our "One Size Fits All" and "Be Nice" culture creates a uniquely wonderful learning environment that attracts the most qualified staff team...

  • Store Associate PT Cashier

    4 weeks ago

    Cranston, United States CVS Health Full time

    Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we...

  • Clinic Floor Leader

    2 weeks ago

    Cranston, Rhode Island, United States Paul Mitchell Schools Full time

    Job Title: Clinic Floor Leader Join the team at Paul Mitchell The School Rhode Island as a Clinic Floor Leader! With a rapidly growing network of schools nationwide, Paul Mitchell Schools offer a unique learning environment focused on putting our future professionals first. Embracing a culture of 'One Size Fits All' and 'Be Nice', we provide top-notch...