Patient Experience Ambassador

2 months ago


Abilene, United States Hendrick Health Full time

JOB SUMMARY

Provide a warm welcome to patients, families, and visitors. Greet visitors, support wayfinding, escort families to destinations, make deliveries to patient rooms, answer phones, and maintain lobby cleanliness.

JOB REQUIREMENTS

Minimum Education

High school or equivalent

Minimum Work Experience

No previous experience

Required Licenses/Certifications

Required Skills, Knowledge, and Abilities

Ability to multitask Ability to prioritize Professional appearance and demeanor Maintain Logs Friendly, mature, and able to interact in a positive and welcoming manner Approachable and willing to assist families Able to work with others, sensitive to privacy in a hospital setting Self-motivated and honest Comfortable initiating conversations and taking charge of directions Experience with leading, directing, or otherwise organizing groups Strong communication skills Interpersonal communication skills Ability to accept and respect cultural difference Ability to follow and understand instructions Ability to maintain confidentiality Confidence to ask for assistance when needed

Designated Driver

No

OSHA Category

2-Medium Risk

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