A1 Customer Care Representative

Found in: Talent US C2 - 2 weeks ago


Phoenix, United States A1 Garage Door Service Full time

Primary Purpose:

To be successful in this role, you will need to be organized, efficient, persuasive and have practical problem-solving skills. You will be interacting with our customers daily and having patient and respectful behavior is a must as you are representing our Garage Door company.

Inbound calls to assist customers with their needs. High volume virtual call center environment.

Come join our Sales Team. 

No late nights or weekends Paid training Requirements

Responsibilities:

(This list may not include all the duties assigned)

Proven sales and customer support experience or experience as a Client Service Representative Strong written and verbal communication skills. Strong active listening skills. Ability to multi-task, prioritize, and manage time effectively. Able to work independently. Call center experience  CRM experience is a huge plus High school diploma or equivalent

Knowledge:

Strong knowledge of computer systems and software Excellent ability to multi-task through systems and applications, accessing multiple screens and tabs. Knowledge in the service industry is a plus, but not required. Be able to type 40 WPM

Training Required:

Remote

Working Conditions:

Must be able to work in a remote environment. Must be able to sit for long periods of time in front of a computer. Must have high speed internet and a computer available with ethernet capability. The job environment is fast paced and results oriented. Must pass Drug test, Background check.

Equipment / Tools:

Video camera, personal computer (no tablet/phone) Training will be completed with your own personal equipment. After completion of training, A1 Garage Door Service will be providing you; laptop, extra monitor, headset

Benefits:

Full Time PTO/Sick time Health, Dental, Life, Vision Insurance Growth opportunity and career path

PLEASE NOTE: A1 Garage Door Service reserves the right to change, modify or add to the duties and essential functions at any time.



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