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Quality Control Representative

2 months ago

Loganville, United States Team Pest USA Full time

QUALITY CONTROL REPRESENTATIVE JOB DESCRIPTION


Pest USA is a family owned and operated growing Pest and Termite Control Company. Established in 1971, we have proudly upheld the true values of customer service and have grown into new territories and markets.

Responsibilities and Duties include, but are not limited to:

  • Administer high volume of outbound and inbound customer service calls
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Maintain and updates customer account information in a customized database
  • Comply with state and federal regulations, company policies, procedures, and guidelines
  • Act as point of contact for general customer service issues
  • Specialize in customer resolution
  • Perform other duties as required by management

Minimum Qualifications:

  • 21 years of age
  • Exceptional written and verbal communication skills
  • Experience working with Microsoft Office programs
  • Ability to multi-task
  • Excellent customer service

Pest USA proudly offers:

  • Competitive Pay
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Supplemental benefits
  • Paid Time Off
  • 401k with company match

All applicants are subject to drug testing as well as a criminal background check prior to employment.



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