Director, Operations Center

2 weeks ago

Pittsburgh, United States Duquesne Light Company Full time

Duquesne Light Company, headquartered in downtown Pittsburgh, is a leader in providing electric energy and has been in the forefront of the electric energy market, with a history rooted in technological innovation and superior customer service. Today, the company continues its role as a leader in the transmission and distribution of electric energy, providing a secure supply of reliable power to more than half a million customers in southwestern Pennsylvania. 

Duquesne Light Company is committed to creating a culture of inclusion. We value and respect the unique differences and experiences of our employees. We believe that our differences lead to better collaboration, innovation and outcomes. We want you to join our team

The Director, Operations Center is a senior leadership position responsible for directing the departments responsible for Duquesne Light’s transmission, sub-transmission and distribution systems along with operations compliance, business continuity and disaster recovery/emergency preparedness

Location: Hybrid, Woods Run Pittsburgh, Pennsylvania and surrounding area

Job Responsibilities:

Lead an organization that includes real-time system operations, real-time distribution operations, operations compliance, and business continuity/disaster recovery/emergency preparedness. Develop and implement vision and strategy that ensures the safe, reliable, and resilient operation of the transmission, sub-transmission and distribution systems. Develop and foster a work environment that encourages employees to collaborate, continuously improve, hold each other accountable for performance and maintain an inclusive work environment where all individuals are respected. Ensure compliance of all applicable regulatory reliability and security standards related to operations. Ensure system operators maintain North American Electric Reliability Corporation (NERC) and PJM certifications needed to operate the Bulk Electric System (BES). Direct the Operations Center training program to ensure the system and distribution operators are able to competently operate the transmission, sub-transmission and distribution system. Oversee Duquesne Light’s business continuity/disaster recovery and emergency preparedness program, ensuring Duquesne Light’s ability to prepare for emergencies, respond to emergencies, maintain continuity of operations, and safely and quickly recover. Oversee Duquesne Light’s storm response program. Provide oversight of Duquesne Light’s mutual assistance processes related to the Edison Electric Institute’s (EEI) mutual assistance program. In collaboration with other operations leaders, ensure that Duquesne Light meets all reliability targets set for the Pennsylvania Public Utility Commission (PAPUC). Partner with Labor Relations and Union representatives to ensure contractual integrity is maintained with the bargaining unit workforce. Build and maintain strong professional and working relationships with internal and external stakeholders. Participate in committees and cross functional leadership teams, both internally and externally to Duquesne Light. Represent Duquesne Light in industry events at the senior leadership level.

Education/Experience: 

Bachelor’s degree in engineering, safety science, business administration or related field is preferred. Will consider direct electric utility industry experience of 15+ years in lieu of degree requirement. Fifteen (15+) or more years of experience in related or transferrable field with a minimum of 10 years prior management experience is required. Higher level education such as MBA, PhD, or certifications strongly preferred. Proven leadership experience across multiple disciplines and multiple management layers required. Experience leading in a bargaining unit environment strongly preferred, specifically skilled trade employees.

Skills:

Ability to negotiate with, influence and collaborate with others internally and externally; including senior executives within the company and vendors/or regulators. Can apply industry expertise and commercial awareness to drive financial and operational performance within field operations. Excellent interpersonal and written and verbal communication skills are essential. Ability to lead meetings and presentations. Analytical ability to review and resolve issues. Demonstrated leadership skills and ability to work collaboratively within unionized workforce

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