Director of Donor Relations
Found in: Talent US C2 - 2 weeks ago
Essential Functions
- Plan and oversee programs for effective donor relations and stewardship in one or more aspects of recognition, acknowledgements, reporting, and experience (RARE) to further engage donors and prospects.
- Develop goals, strategies, tactics, and metrics to implement and measure donor relations and stewardship programs in collaboration with internal/external stakeholders.
- Lead and manage team members and colleagues through strategic touchpoints that show gratitude, enhance the donor experience, and inspire future gifts.
- Provide guidance and support to ensure processes associated with donor relations and stewardship programs and activities represent best-in-class industry practices.
- Research, write, and proof a variety of donor communications, template letters, impact statements, and other interpersonal communications to reflect excellence in keeping with the organizations voice, tone, and brand standards.
- Serve as a resource for colleagues and donors on development-related issues, requests, visits, etc. based on the donor’s expectations and wishes.
- Ensure effective and accurate records maintenance in Ascend/Salesforce, including timely fulfillment of donor and contact reports and deliverables.
- Collaborate and coordinate productively with internal departments, such as Special Events, Marketing Communications, Broad-Based Campaigns, President’s Council, and others.
- Respond to donor inquiries with accurate and timely information.
- Additional functional duties as assigned.
Additional Responsibilities
- Lead and participate in team meetings and collaborative work groups.
- Identify, define, and develop improvements to processes, workflows, and outcomes in collaboration with partners across the department and campus.
- Always demonstrate sound judgement and decision-making skills.
- Participate in PFLF Develop U activities and continuing professional development opportunities.
- Other responsibilities as assigned.
Skills, Knowledge and Expertise
- Strong interpersonal, presentation, and communication skills
- Ability to always represent the University with tact and diplomacy.
- Strong professional ethics are required.
- Sound judgment, initiative, and ability to collaborate effectively.
- Excellent relationship building, organizational and time management skills.
- Ability to continuously improve professional competency through experience in the role and professional development opportunities.
- Demonstrate competency in Microsoft Office, with a focus on Microsoft Excel, Ascend/Salesforce (CRM), and networked informational systems used within the Purdue for Life Foundation.
- Thrive in a team environment with strong attention to detail and the ability to work both independently and as part of a team.
- Some evening and weekend work required.
- Occasional travel may be required.
Requirements
- Bachelors Degree not required but strongly preferred.
- Minimum of six years’ experience in donor relations required.
PRF will not sponsor employment authorization for this position.
A criminal conviction check and negative controlled substance test are required for employment in this position.
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