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Customs Trade Coordinator

1 month ago

Tonawanda, United States FedEx Full time

At FedEx Logistics, you will find everything you would expect of a people-first, global industry leader. FedEx offer a chance at a long rewarding career within one of the World’s Top Companies. From benefits to special training to advancement opportunities, our offering is deep and wide to match our commitment to your career aspirations. Employee compensation and rewards are structured to acknowledge individual effort, stimulate new ideas, encourage outstanding performance, and promote teamwork. FedEx Offers an attractive and comprehensive package of pay benefits and quality of Work/Life programs.

Salary Increases - Salary increase based on individual performance.

Tuition Assistance - Subsidy for continuous learning and education

Paid Time Off - Vacation, holiday, sick leave

Health Care Program - Medical coverage and dental coverage

Additional Benefits - Life, Disability (short/long term)

401(k) Program - Financial security in retirement

Reduced Shipping Rate - Exclusive discounts for personal shipping

LifeCare and LifeMart Benefits - Discount programs (e.g., car, restaurants, movies, daycare, pet care and more)


  • Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers.
  • Provide impeccable customer service.
  • Obtain correct classification of goods for customs release from database, SOP's, tariff book, internet or customs.
  • Data entry and processing of various import related documentation for submission to US Customs and may handle all PGA's (Participating Government Agencies)
  • Maintain and keep current all shipment documentation in compliance with all record keeping requirements.
  • Adhere to all international importing and exporting regulations.
  • Work closely with other internal staff, departments, other FedEx operations, and customers to deliver high level of service to customers.
  • Process agency brokerage shipments.
  • May handle remote filings.
  • Ensure all government and organizational policies are followed.
  • Performs other duties as assigned.
  • Paid Training provided.
  • Ability to use multiple systems and reference material.
  • Interact with customers, carriers, brokers, government agencies, internal staff, management of all levels, internal departments.


HS Diploma or GED required. No industry experience required. Minimum of 6 months’ work experience preferred. Data entry/keyboard experience required. Required - MS Office, Outlook, Office equipment (phone, fax, photocopier, printer, scanner). Excellent communication skills, verbal and written. Organizational Skills. Inter-personal skills. Problem solving Skills. Handle high volume of work. Handle time sensitive work. Ability to work independently with minimum supervision.


Pay Transparency: We will offer $16.00

Pay: This position pays between $15.00 - $21.59 which is based upon experience, location market and company guidelines.

Additional Details: Remote with onsite meetings/training as required; applicant must be within 50 miles of Buffalo/Tonawanda Area; possibility of returning to the office in the future. No waiting period for Benefits Eligibility. Weekly Pay

Shift: Tuesday-Saturday 7:00am-3:30pm (Eastern Standard Time) with Overtime/Holidays.


FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We're glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you

FedEx Logistics, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their protected veteran or disability status.

Equal Employment Opportunity: As a federal government contractor, we are committed to employ and promote qualified minorities, females, individuals with disabilities, and covered veterans (including, but not limited to, disabled veterans, recently separated veterans, Armed Forces service medal veterans, and other protected veterans. Our philosophy and commitment to equal employment opportunity and non-discrimination is the bedrock to job opportunities for all employees and applicants without regard to an individual's protected status (i.e. race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/parental status, pregnancy/childbirth, or related condition, religion, creed, age, disability, genetic information, veteran status, or any other protected status.) Click here and here to read more about "Equal Employment Opportunity is the Law."

FedEx Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00)

FedEx Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840.