District Ops Manager
3 weeks ago
District Operations Manager
Sunstate Equipment Co.: Where Safety and People are Core Values We take care of our People and it shows Hiring Immediately: Pay dependent on experience – Annual company bonus based on Business Plan achievement
Position Requirements
10+ previous outside or inside sales experience and additional 5+ years of management experience (more than 30 employees) in construction/rental equipment industry is preferred Advanced knowledge of construction equipment fleet Superior communication skills (verbal and written) to enable clear and concise communication with customers and co-workers Must be able to communicate in English; ability to speak another language is a plus Stellar industry best customer service skills and standards Strong computer and typing skills (Outlook, Excel, Word, PowerPoint) Strong organizational, time management and multi-tasking skills to shift priorities as needed Regular, timely and dependable attendance Grasp, apply and train on new information quickly Must be detail orientated Maintain a professional personal appearance Valid driver’s license, possess and maintain a good driving record Must be capable of 60% travel between branches in Tennessee, North Carolina, South Carolina, and leadership meetings.
Responsibilities
This position oversees multiple branches in a Metropolitan area and will need to:
Review daily, weekly and monthly reports to monitor branches’ performance and take corrective action with any deficiencies which includes developing action plans Monitor fleet performance and prepare equipment requisitions for additional equipment which includes purchasing small equipment consumable items as needed Prepare yearly business plan with the Regional Management team forecasting revenues, expenses, fleet ROI and utilization and overall branch growth Monitor purchase orders for parts and supplies to avoid unnecessary costs and maximizing profitability Actively manage and monitor employee overtime to determine when it is appropriate to add additional employees Interview and hire employees Train and develop a dedicated work force while seeking to provide opportunities for career growth for each individual. Provide immediate coaching and guidance as it relates to their performance Conduct employee job performance reviews and develop action plans for their continual training and development Promote a teamwork oriented environment to provide exceptional customer service Develop and empower all employees to make sound business decisions Closely work with Sales Manager to develop sales strategies Communicate with sales on leads and customer feedback to ensure that exceptional customer service is delivered. Monitor and use training assessment tools to ensure exceptional customer service skills of inside sales people Ensure that proper communication takes place between the counter, dispatch, shop, yard and sales through appropriate means. two-way radios and telephone Maintain company standards with the facility, equipment and delivery fleet. This includes cleanliness, organization and appearance of personal workspaces Monitor and ensure safety and environmental compliance. This includes maintaining all records and documentation Ensure employees work in a safe manner Adhere to and assure all company policies, procedures, rules and regulations in written or verbal form Conduct monthly branch and safety meetings. Participate in weekly sales meeting Prioritize changing focuses as needed in alignment with business objectives-
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