Assistant Operations Manager

3 weeks ago

Bristol, United States PODS Full time

JOB SUMMARY

Assist the Market Manager as it relates to the daily operations of a storage center within a designated territory. Responsibilities include but are not limited to, directing day-to-day supervision of a storage center and associates, assist the Market Manager in meeting customers’ expectations, and maintaining all OSHA and preventative maintenance programs for the storage center.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Ensure AM SOP compliance for SC Workers

• Dispatch & time-stamping assistance for drivers

• Print IF waybills for day/Check IF waybills for next day

• Coordinate with local & IF drivers throughout day

• Develop efficient plan to pull containers based on needs

• Convert containers for drivers

• Conduct training and provide guidance to SC workers

• Ensure staging for next day/week

• Lead missing container search and water testing activity

• Monitor Samsara Software/Video and report violations to Market Manager

• Complete any other assigned duties (backup EMT, MM, etc)

• Back up Market Manager as needed (rotate Sundays/weekends)

Weekly (Bi-weekly)

• Review and approve payroll each pay cycle due date

• Submit container repair files

• Monitor SC Worker IDP training progress/perform SC worker observations

• Coordinate DEF / Wiper fluid delivery

• Open PARs, interview, onboard & other SC recruiting / hiring activity

Monthly

• Create/Post monthly SC Worker schedule

• Ensure Associate Certification and OSHA compliance

• Maintain consistent inventory of signs, tools, latches, parts etc. and assist with order

• Visit / Inspect all WH and drop yards in the market on a monthly basis/lead warehouse and drop-yard inspection for audit compliance

• Submit KPI & EOM info to MM & corporate support

• Review prior month P&L with TM and finance lead

• Attend Safety training sessions and complete any assigned training

Quarterly

• Participate in Individual Development Planning (IDP) with MM

• Complete Individual Development Planning (IDP) with SCWs

• Lead the coordination of container auctions

• Full QTLY container reconciliation turned into TM for self-audits

• Attend EMT PODZILLA & customer damage field-repair training

MANAGEMENT & SUPERVISORY RESPONSIBILTIES

• Typically reports to Market Manager.

• Job IS directly responsible for managing other employees (, hiring/termination and/or pay decisions, performance management) Storage Center Workers, Equipment Maintenance Technicians.

JOB QUALIFICATIONS: Education & Experience Requirements

• High School diploma required; college degree preferred or a minimum of 1 year of prior management experience.

• Ability to apply and successfully attain CDL Class B License or higher.

• Must maintain a current/valid driver license from the state in which position is assigned.

• Must be able to obtain PODS forklift certification.

• Ability to obtain a valid DOT medical card.

• Mechanical ability essential to identify problems with equipment.

PHYSICAL REQUIREMENTS

• Ability to sit at a desk and use a computer for up to 8 hours a day; Ability to use hands and fingers to type on a keyboard and use a mouse to navigate.

• Ability to stand and walk up to 8 hours a day; Ability to stoop, bend and lift boxes weighing up to 40 lbs.

• Occasionally required to stand, walk and stoop, kneel, crouch, or crawl.

• Specific vision abilities required by this job include close vision, peripheral vision and ability to adjust focus.

• Regularly required to sit; Use hands to finger, handle, or feel; Reach with hands and arms and talk and hear.

• Ability to hear and verbally communicate using a telephone handset and/or connected headset device.

WORKING CONDITIONS

• Schedule is on a rotating basis with a combination of weekday and weekend work.

• Travel requirements: Within Local Territory.

• May be subject to pre-employment criminal background check and/or drug screening as well as random drug screenings in accordance with company policy.

DISCLAIMER

The preceding job description has been designed to indicate the general nature of work performed; the level of knowledge and skills typically required; and usual working conditions of this position. It is not designed to contain, or be interpreted as, a comprehensive listing of all requirements or responsibilities that may be required by employees in this job.

Equal Opportunity, Affirmative Action Employer

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