Surgical Coordinator

3 weeks ago

Columbia, United States Mercy Medical Center Full time
Summary

As a Surgical Coordinator at Mercy Medical Center, you'll play a pivotal role in facilitating smooth and efficient surgical operations within our gynecology department. You'll be responsible for coordinating surgical schedules, managing patient appointments, and ensuring all necessary authorizations are obtained. This is a dynamic role that requires excellent organizational skills, attention to detail, and a passion for delivering exceptional patient care.


Responsibilities

Facilitate surgical scheduling and optimize providers' surgical blocks for maximum efficiency Harmonize provider's clinic schedules to achieve a well-balanced array of surgical appointments Ability to accompany providers to various clinic locations to facilitate check-ins, check-outs, and surgical scheduling, as needed Proactively reach out to waitlisted patients to offer earlier appointment options when available, while also diligently monitoring surgical volumes to ensure providers consistently meet their targets Ensure timely completion of authorizations for surgeries and in-office procedures, adhering meticulously to regulatory standards Efficiently manage pre-operative paperwork and confirm appointments through personalized phone calls and MyChart messages Serve as a crucial intermediary between physicians and patients, offering comprehensive guidance on the entire surgical journey Offer seamless administrative support to guarantee the smooth functioning of the medical surgery center Maintain meticulous medical records and promptly address incoming calls to uphold operational efficiency All other duties as assigned
Requirements

EDUCATION AND WORK EXPERIENCE

Education and Work Experience: Must possess a high school diploma or GED


SPECIFIC REQUIREMENTS

Knowledge of medical office management systems and procedures One-year Surgical Scheduling experience preferred Excellent time management skills with the ability to prioritize tasks effectively Understanding of basic scheduling system management Strong interpersonal and communication skills, with a service-oriented mindset Proficiency in MS Office suite Ability to work under pressure in a fast-paced environment Previous experience working in a medical office setting Knowledge of basic medical terminology Patient (Office and Operating Room) Scheduling Must have excellent telephone demeanor Other Requirements: Typing Patient (Office and Operating Room) Scheduling. Customer Service Knowledge of basic medical terminology. Interpersonal skills to deal effectively with clients, visitors, employees, and hospital personnel in exchanging and relaying information and in providing client care. Ability to work in a demanding and challenging environment. Supports the team effort through a willingness to work beyond normal working hours. Follows written and oral instructions. Knowledge of duties and use of office equipment. Must have excellent telephone demeanor. Must possess excellent hygiene and grooming habits. Ability to prioritize work load for the most efficient performance.

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