Eligibility Supervisor

5 months ago


Indianapolis, United States Maximus Full time

General information

Job Posting Title Eligibility Supervisor - Indiana Eligibility Date Thursday, June 20, 2024 City Indianapolis State IN Country United States Working time Full-time

Description & Requirements

Maximus is currently hiring for an Eligibility Supervisor to support our Indiana Eligibility team in Indianapolis, IN.

Essential Duties and Responsibilities:

- Research escalated calls and decide the disposition of the case either for further escalation or to be reviewed by response team for resolution.

- Review calls monitored by quality control to determine if findings are agreed upon or if a challenge will be made.

- Create reports and analyze statistical data regarding CSR performance.

- Review monitored calls from Quality Control to determine feedback to be delivered to CSRs for development.

- Monitor and review overall CSR performance.

- Update performance files with data pertaining to direct reports overall performance.

- Create performance plans and disciplinary actions as needed.

- Answer questions pertaining to client calls.

- Assist direct reports in the usage of tools including Knowledge Source, MaxE, Perinate, and all software used on a daily basis.

- Field escalated calls directed to SEU from supervisors when they are no longer able to assist.

- Monitor the incoming call queue

- Perform other duties as may be assigned by management.

Minimum Requirements

- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.

- Must be willing and able to work onsite in Indianapolis, IN
- Minimum of 6 months of experience as an Eligibility Specialist supporting the Indiana Eligibility program required

  • Laboratory Supervisor

    4 weeks ago


    Indianapolis, Indiana, United States K.A. Recruiting Full time

    Job Summary:We are seeking a highly skilled and experienced Laboratory Supervisor to join our team at K.A. Recruiting. This is a full-time, permanent position offering a comprehensive benefits package and opportunities for career growth.Key Responsibilities:As a Laboratory Supervisor, you will be responsible for leading a team of laboratory professionals and...

  • Laboratory Supervisor

    2 months ago


    Indianapolis, United States KA Recruiting Inc. Full time

    NEW Medical Laboratory Supervisor opening in the Indianapolis, Indiana area for permanent, direct hire! This client is actively interviewing! Job Details: -Full time, permanent Supervisor opening -Full, comprehensive benefits package (PTO, health insurance, life insurance, 401k, etc) -All shifts open (you can choose!) -Lots of room for opportunity and...

  • Laboratory Supervisor

    3 weeks ago


    Indianapolis, United States KA Recruiting Inc. Full time

    NEW Medical Laboratory Supervisor opening in the Indianapolis, Indiana area for permanent, direct hire! This client is actively interviewing! Job Details: -Full time, permanent Supervisor opening -Full, comprehensive benefits package (PTO, health insurance, life insurance, 401k, etc) -All shifts open (you can choose!) -Lots of room for opportunity and...

  • RN House Supervisor

    5 days ago


    Indianapolis, United States Indiana University Health Full time

    Join Our Team: RN House Supervisor - Associate Administrator About Us: Riley Children's Health is Indiana's largest and most skilled pediatric system, with over 50 locations across the state. As one of the nation's leading healthcare networks specifically for children, our multidisciplinary team of pediatric primary care and specialists can deliver and...

  • Production Supervisor

    3 weeks ago


    Indianapolis, United States PDS Tech Commercial Full time

    Job DescriptionJob DescriptionJob Title: Production Supervisor – Manufacturing OperationsLocation: Indianapolis, INShift: 1st Shift, Full-Time, OnsitePay Rate: 39.05/hrAbout the Role:Are you a proactive leader with a passion for manufacturing excellence? We’re seeking a motivated Production Supervisor to join our Indianapolis team as we transform our...


  • Indianapolis, Indiana, United States LabCorp Full time

    Job Summary:We are seeking a highly skilled Medical Technology Supervisor to join our team at LabCorp. As a key member of our laboratory operations team, you will be responsible for overseeing the technical work of the department, ensuring the operational readiness of equipment, instruments, and personnel, and meeting client expectations in the delivery of...

  • Warehouse Supervisor

    3 weeks ago


    Indianapolis, United States BSN Sports, LLC Full time

    BSN SPORTS, A VARSITY BRANDS COMPANY - THE RECOGNIZED LEADER IN TEAM ATHLETIC GEAR For over 50 years, BSN SPORTS has been the largest team sporting goods equipment and apparel distributor of choice in the United States. Our 3,000 BSN SPORTS employees strive to support the Heart of the Game by putting valuable time back into the day of coaches and...

  • Laboratory Supervisor

    1 month ago


    Indianapolis, IN, United States KA Recruiting Inc. Full time

    NEW Medical Laboratory Supervisor opening in the Indianapolis, Indiana area for permanent, direct hire! This client is actively interviewing! Job Details: -Full time, permanent Supervisor opening -Full, comprehensive benefits package (PTO, health insurance, life insurance, 401k, etc) -All shifts open (you can choose!) -Lots of room for opportunity and...

  • Laboratory Supervisor

    2 months ago


    Indianapolis, IN, United States KA Recruiting Inc. Full time

    NEW Medical Laboratory Supervisor opening in the Indianapolis, Indiana area for permanent, direct hire! This client is actively interviewing! Job Details: -Full time, permanent Supervisor opening -Full, comprehensive benefits package (PTO, health insurance, life insurance, 401k, etc) -All shifts open (you can choose!) -Lots of room for opportunity and...

  • Nursing Supervisor

    3 months ago


    Indianapolis, United States Ascension Full time

    Details Department: Med/Surg  Schedule: FT (Days)Hospital: Ascension St. VincentLocation: Indianapolis, INPatients we serve: Patients with Medical-Surgical based admission diagnoses.Specialty overflow patients from General Surgery, Orthopedics, and Cardiac service lines.Med/Surg Supervisors participate in maintaining, educating unit standards and safety...


  • Indianapolis, United States Bon Appetit Full time

    Job DescriptionJob Description Bon Appetit We are hiring immediately for full time BACK OF HOUSE SUPERVISOR positions.Location: Butler University - 630 West Hampton Drive, Indianapolis, IN 46280. Note: online applications accepted only.Schedule: Full time schedule. Monday through Friday, hours may vary. More details upon interview.Requirement: At least 2...


  • Indianapolis, Indiana, United States Coca-Cola Consolidated, Inc. Full time

    Requisition ID: Posting Locations: Indianapolis Pay Range: $62, $82,500.00, depending on experience Rate Frequency: Salaried This role is a 2nd shift position starting at 1:30 and finishing on Mon-Fri. Click here to view a Day in the Life of our Teammates. Our Secret Ingredient is our Teammates. We offer great rewards, competitive pay, career advancement,...


  • Indianapolis, United States KA Recruiting Inc. Full time

    This individual is responsible for front line operations of testing in the laboratory. Advanced technical knowledge in the field supervised is required. Ability to work with front line staff in troubleshooting instrument problems as they occur. Technically competent in the quality control program, proficiency testing and process improvement program of the...


  • Indianapolis, United States KA Recruiting Inc. Full time

    This individual is responsible for front line operations of testing in the laboratory. Advanced technical knowledge in the field supervised is required. Ability to work with front line staff in troubleshooting instrument problems as they occur. Technically competent in the quality control program, proficiency testing and process improvement program of the...

  • Nursing Supervisor

    3 months ago


    Indianapolis, United States Ascension Full time

    Details Department: Med/Surg  Schedule: FT (Days)Hospital: Ascension St. VincentLocation: Indianapolis, INPatients we serve: Patients with Medical-Surgical based admission diagnoses.Specialty overflow patients from General Surgery, Orthopedics, and Cardiac service lines.Med/Surg Supervisors participate in maintaining, educating unit standards and safety...

  • Nursing Supervisor

    3 months ago


    Indianapolis, United States Ascension Full time

    Details Department: Med/Surg  Schedule: FT (Days)Hospital: Ascension St. VincentLocation: Indianapolis, INPatients we serve: Patients with Medical-Surgical based admission diagnoses.Specialty overflow patients from General Surgery, Orthopedics, and Cardiac service lines.Med/Surg Supervisors participate in maintaining, educating unit standards and safety...

  • Nursing Supervisor

    3 months ago


    Indianapolis, United States Ascension Full time

    Details Department: Med/Surg  Schedule: FT (Days)Hospital: Ascension St. VincentLocation: Indianapolis, INPatients we serve: Patients with Medical-Surgical based admission diagnoses.Specialty overflow patients from General Surgery, Orthopedics, and Cardiac service lines.Med/Surg Supervisors participate in maintaining, educating unit standards and safety...

  • Nursing Supervisor

    3 months ago


    Indianapolis, United States Ascension Full time

    Details Department: Med/Surg  Schedule: FT (Days)Hospital: Ascension St. VincentLocation: Indianapolis, INPatients we serve: Patients with Medical-Surgical based admission diagnoses.Specialty overflow patients from General Surgery, Orthopedics, and Cardiac service lines.Med/Surg Supervisors participate in maintaining, educating unit standards and safety...

  • Nursing Supervisor

    3 months ago


    Indianapolis, United States Ascension Full time

    Details Department: Med/Surg  Schedule: FT (Days)Hospital: Ascension St. VincentLocation: Indianapolis, INPatients we serve: Patients with Medical-Surgical based admission diagnoses.Specialty overflow patients from General Surgery, Orthopedics, and Cardiac service lines.Med/Surg Supervisors participate in maintaining, educating unit standards and safety...

  • Nursing Supervisor

    3 weeks ago


    Indianapolis, United States Ascension Full time

    Details Department: Med/Surg  Schedule: FT (Days)Hospital: Ascension St. VincentLocation: Indianapolis, INPatients we serve: Patients with Medical-Surgical based admission diagnoses.Specialty overflow patients from General Surgery, Orthopedics, and Cardiac service lines.Med/Surg Supervisors participate in maintaining, educating unit standards and safety...