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Client Services Manager
6 months ago
PalAmerican Security - Immediate Client Services Manager
Are you passionate about ensuring top-notch security services and client satisfaction? Do you thrive in a role where you oversee security contracts and lead a team to deliver exceptional results?
PalAmerican Security, a leading protective and security company, is seeking a highly skilled and motivated Client Services Manager to join our team. As a Client Services Manager, you will play a crucial role in supervising and supporting security staff, maintaining client relationships, and ensuring the highest level of service delivery.
Responsibilities:
- Recruit, hire, and train new staff
- Provide performance feedback and recognize talent for management roles
- Ensure security officers are adequately prepared for their assignments
- Track and review KPIs with the Director of Operations
- Conduct site assessments and client visits
- Collaborate on recruitment needs and oversee client billing
Skills/Abilities Required:
- Excellent interpersonal and customer service skills
- Strong organizational skills and attention to detail
- Proficiency in Microsoft Outlook, Word, Excel
Education and Experience:
- High school diploma or equivalent
- At least one year of related experience
Physical Requirements:
- Prolonged periods of sitting at a desk and working on a computer
- Ability to lift up to 15 pounds at times
Join PalAmerican Security and be part of a dynamic team dedicated to providing top-notch security services and exceeding client expectations. This role offers the opportunity to enhance your leadership skills, work in a supportive environment, and contribute to the safety and security of our clients.
THE PALAMERICAN DIFFERENCE
With our depth of knowledge, our focus on innovation and our never-ending desire for self-improvement, PalAmerican is your best choice when looking for a dedicated security partner committed to exceeding your highest expectations.
SECURITY SERVICES FROM THE INDUSTRY'S TOP EXPERTS
Our mission is to provide our clients with the finest security services and products that enable them to run their operations with minimal effort, backed up with a strong commitment to our people. PalAmerican seeks to create and maintain an environment where every employee is rewarded according to their contribution and well supported by our company training.
