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Project Manager – Enterprise Culture
3 months ago
Company
Federal Reserve Bank of Kansas CityThe FRFS enterprise has an exciting opportunity to be a part of the Employee Experience team as a Project Manager for our high priority enterprise culture & internal communications work. The selected candidate for this highly relational role will be an integral part of the team charged with delivering solutions that add value, increase capacity, and remove barriers to serve our people and meet evolving business needs for the national payments business line. The Project Manager will initiate and lead multiple projects at varying levels that contribute to the overall FRFS mission & strategy, as well as promote a healthy FRFS culture, positively impact the FRFS employee experience, demonstrate our employee value proposition (EVP), and bring our unified “people always” culture to life. This role will report directly to the Vice President of Enterprise Culture and Internal Communications.About us
Federal Reserve Financial Services (FRFS) delivers a suite of payments services to financial institutions via FedLine® Solutions, Fedwire® Funds and Securities, the National Settlement Service (NSS), FedCash®1, FedACH®, Check Services, and the FedNow® Service. FRFS operates as a fully integrated organization with groups dedicated to operations, technology, product and industry engagement, enterprise services, and one focused on the ongoing growth and development of the FedNow instant payment service. Our strategy defines our future direction, seeking to offer a fully integrated product suite that provides speed, resilience, and choice in meeting the payments needs of financial institutions across the United States. Through our Enterprise structure, we strive to meet the needs of the marketplace for new products and services with speed and agility, seek to provide a robust and unified customer experience, and work to create career growth opportunities for FRFS staff.
Position Summary
Responsible for development of project plans and execution of project deliverables that unify the culture and increase employee engagement in a virtual and highly-matrixed environment while keeping leadership and other key stakeholders aligned, informed, and prepared. Coordinates with FRFS Internal Communication and Culture leads, as well as the FRFS Business Partners and Data Analytics team, to ensure that business needs are proactively diagnosed and addressed. Partners with District and System colleagues to help drive and influence cross-district initiatives. May participate on System work groups and work with staff throughout the System to foster communication and sharing of best practices. Serves as a utility player and executes proactively on analyzing solutions to team objectives, champions change to foster efficiency, and supports FRFS leaders in their responsibilities to successfully manage the complexities inherent to a cross-district footprint. Builds trust and maintains highly collaborative relationships with other members of the Employee Experience team and other partners, including the FRFS Business Partners, OCPE, the DE&I office, FRFS leadership, functional business lines, local Reserve Bank leaders and key System partners. Acts as an escalation point for conflicts, risks, issues, and action items as brought forth by project team. Responds to issues or problems that arise in day-to-day project operations and/or during development efforts. Meets with appropriate staff to define and investigate problems or issues and propose mission-driven solutions in alignment with our Integrated Payment Strategy, including recommendations for thinking differently across the enterprise and/or re prioritizing work. Uses data from various sources to influence progress and drive change in support of priorities. Maintains a high degree of confidentiality.What we are looking for
Strong role model and demonstrated interest in serving as a people ambassador. Strong champion of building a diverse, equitable and inclusive work environment. Track record of proactively managing change in a highly-matrixed and virtual team, with the ability to manage projects and initiatives that continually improve the FRFS. Demonstrated ability for strong execution and accountability for the results. Demonstrated agility; remains flexible and receptive to a fast-paced environment. Strong writing, editing and presentation skills with strong knowledge of contemporary digital communications. Strong collaboration, relationship building, and leadership skills will be key for maintaining trust and partnering effectively with others in pursuit of common goals at all levels of the organization and across the System. Professional yet relatable, to build authentic relationships and rapport with colleagues. Intellectually curious, with a desire to hear and understand the ideas and perspectives of others and demonstrated ability to experiment and iterate. Comfortable with public speaking and able to host events or facilitate dialogue when needed.Qualifications
Bachelor’s degree in business, communications, English, journalism, organizational effectiveness or a related field, or equivalent work experience Typically has 10+ years of relevant experience, including demonstrated experience supporting employee communications and engagement strategies, leading major projects/initiatives in large, complex organizations Demonstrated ability to provide thought leadership regarding industry experience and knowledge.Locations & Travel
Hybrid, on-site requirement will be determined by hiring district Remote eligibility will be determined by hiring district The selected candidate’s new job title and associated pay range will be determined by the employing District and will continue to be subject to the employing District’s people policies and practices (i.e., remote/hybrid work posture, etc.). Eligible districts for Hire: Boston, MA- New York, NY- Philadelphia, PA- Cleveland, OH- Richmond, VA- Atlanta, GA- Chicago, IL- St. Louis, MO- Minneapolis, MN- Kansas City, MO- Dallas, TX- San Fran, CA Travel required up to 15% domestically, if needed.
Full Time / Part Time
Full time
Regular / Temporary
Regular
Job Exempt (Yes / No)
Yes
Job Category
Other
Work Shift
First (United States of America)Always verify and apply to jobs on Federal Reserve System Careers () or through verified Federal Reserve Bank social media channels.
