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Rental Associate

2 months ago


White Haven, United States Vail Resorts Full time

Job Summary:

Rental associates are responsible for generating sales through world-class guest service, assisting customers with rental equipment and providing our guests with gear and services for the ultimate outdoor experience.

Job Specifications:

Expected Pay Range: $20.00 / hour Shift & Schedule Availability: Full Time and Part Time Hours available Skill Level: Entry

Job Responsibilities:

Provide excellent guest service at one of our retail shops

Fit guests with equipment - we'll train you 

Explain to guests how to operate rental equipment, safety practices, and guest responsibility for the equipment during the rental including length of rental and return options

Work together with teammates to maintain safety standard

May include other duties such as cashiering, retail sales

Other duties as assigned 

Job Requirements:

Ability to work a flexible schedule; including nights, holidays and weekends

Commitment to exceptional Customer Service 

Maintain a working knowledge of products and trends within the industry

Ability to stand and move in an active, team-oriented environment for extended periods 

Must be able to communicate fluently in English

A Rental Associate team member is a flexible employee who often works across multiple departments and in various roles to support the one resort mentality which could include one of the following: 

Mountain Activities

Retail Rental operations 

Food and Beverage Support

Ticket sales or scanning 

Lift Operations

Base Area Operations 

The expected pay range is $20.00. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.