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Service Technician

4 months ago

Missouri City, United States FS-Curtis Full time
DescriptionResponsible for providing preventative maintenance and repair to compressor customers on-site or in house.
Key Responsibilities• Installs new equipment and electrical/piping work
• Overhauls, repairs and tests compressors, blowers, vacuum pumps and other industrial products
• Provides professional troubleshooting and technical services in person or over the phone
• Provides a high level of customer service in response to customer needs and satisfies their expectations
• Promotes and practices proper safety procedures and the correct use of personal protective equipment at all times
• Completes customer work order forms and other job-related paperwork on a daily basis
• Trains and assists other Service Technicians
• Optimizes sales potential with customers
• Performs other related duties as assigned by management

Supervisory Responsibilities: This position has no supervisory responsibility.
Skills, Knowledge and Expertise• Must be friendly, courteous, service-oriented, flexible and enjoy working with a variety of staff
• Strong time management skills, detail-oriented, organized and work effectively under pressure while meeting all applicable deadlines
• Must have firm commitment to excellence and high standards
• Strong communications skills including ability to listen attentively and to communicate information clearly and effectively
• Self-motivated, resourceful, and adaptable; able to work independently within team focused environment
• Strong understanding of how to create highly satisfied customer
• Ability to follow established policies and procedures with a safety-first attitude
• Good reading, comprehension, technical aptitude, analytical skills, and basic computer knowledge
• Demonstrated problem solving and process analysis skills
• Good judgement skills with the ability to make timely and sound decisions
• Good hand-eye coordination, excellent manual dexterity, able to work with small, detailed objects
• Experience using mechanic tools, basic hand tools, pipe installation tools and equipment maintenance knowledge
• Knowledge of air compressor or other pneumatic mechanical equipment preferred
• Basic electrical knowledge preferred
• Professional appearance; a top performer who can instill pride of workmanship in themselves and in others
• Must maintain a valid driver’s license and good Motor Vehicle Report
• Willingness to work hours outside of the standard schedule as needed, with appropriate notice when possible
• Willingness to travel to customer sites, off-site meetings, company related functions, and the like with short notice
• Working knowledge of Microsoft Office 365 software The FS-Curtis brand is a symbol of quality and excellence in design and manufacturing of air compressors. For more than 160 years FS-Curtis products have been passed down from generation to generation, proving recognized value to our loyal customers. Dedicated to customers and loyal distributors, our brand is synonymous with Legendary Reliability. CURTIS-TOLEDO® facilities include a 144,000 square foot facility in Saint Louis, Missouri, as well as facilities in Houston, Texas, Florida, San Diego and Los Angeles, California.