Community Health Worker
1 month ago
Align yourself with an organization that has a reputation for excellence. Cedars-Sinai was awarded the National Research Corporation’s Consumer Choice Award 19 years in a row for providing the highest-quality medical care in Los Angeles. We were also awarded the Advisory Board Company’s Workplace of the Year. We offer an outstanding benefits' package that includes a 403(B), healthcare and generous paid time off. Join us Discover why . News & World Report has named us one of America’s Best Hospitals.
The Cedars-Sinai COACH (Community Outreach Assistance for Children’s Health) for Kids mobile medical clinic is dedicated to meeting the immediate medical, behavioral health and community needs of the South Los Angeles underserved pediatric patient population. COACH for Kids provides free transitional medical care and social support services, while connecting patients and their families to integrated quality healthcare and other community resources. Services are provided in the community Monday through Thursday and periodically on weekends. Service sites include schools, places of worship, public housing developments, WIC (women, infants and children) centers, Head Start centers and other community agencies. Service areas include areas within the Cedars-Sinai Community Benefit Service area including Central and South Los Angeles, Watts and Crenshaw.
What you will be doing in this role:
The Community Health Worker supports patients and their social and health needs by helping them navigate and access community resources, social services, and medical systems. Serves as a liaison between Cedars-Sinai and the community to facilitate access to services through assessment, care coordination, and other case management activities. The Community Health Worker is community based but will often partner cross-functionally with external health and social agencies and internal Cedars-Sinai team members, including but not limited to, medical providers, social workers, and case managers to provide intensive personal support to patients to ensure that all health needs are met:
Engages, develops rapport, establishes a trusting relationship and has continuous candid communication with patients/participants and patient/participant support systems. Assesses social determinants of health needs in patients/participants and documents appropriately. Determines health concerns/gaps. Develops a plan to address moderate social and health disparities. Assists patients/participants with problem-solving barriers to health stabilization by identifying, locating, connecting to and navigating needed community and medical system services including visiting patients at their homes, accompanying patients to appointments and assisting patients with completing forms to access needed services. Conducts proactive follow up with patients/participants and families to reduce barriers in accessing resources. Works collaboratively and professionally with other areas and health care team including medical providers, social workers, case managers, and other patient navigators. Establishes professional relationships with, and partners with community partners, community resources, health plans and providers by participating in local community engagement activities with local agencies (., community-based organizations, social service agencies, faith-based organizations, community centers, government agencies) to encourage support for continued involvement and cooperation in community health projects. Identifies gaps in community resources and supports the implementation of new solutions or services to close identified gaps. Provides outreach and engagement at community health and resource fairs and events to promote the department programs, services, and provide resource navigation to community members. Works independently to fulfill common requests. Works with internal team to solve more complex issues. Provides overall programmatic support, data collection and analysis, program evaluation, and other administrative duties as assigned. Collaborates to problem solve and make decisions to achieve desired outcomes. Establishes effective working relationships with cross-functional teams. Represents the company with external constituents. Ensures practices and procedures are inclusive of interpersonal and cultural diversity. Cultivates and maintains strong customer relationships and rapport.
Requirements:
A minimum of 1 years of experience in community-level health education or a related field required. A minimum of 2 years’ experience working with patients with high social needs including older adults, low SES, patients experiencing homelessness, mental illness, and substance use disorders, and other unrepresented groups is highly preferred. High School Diploma or GED required. Heart Saver CPR Certification is required for mobile clinics/COACH Program within 60 days of hire. CHW Certification preferred upon hire. Ability to speak and write in a language other than English (., Spanish, Russian, Farsi, Korean, American Sign Language, is strongly preferred.
Skills Sought:
Demonstrates time management and priority setting skills.
Ability to convey or accept written and verbal information to/from various audiences in different formats.
Ability to foster participation and collaboration among individuals and groups.
Ability to provide and/or support a level of work excellence and accuracy. You should recognize and address flaws or errors that others may overlook.
Ability to use software applications and operate technological devices (., computer, laptop, tablet, smartphone,
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