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Evening Receptionist/Admissions Assistant

3 months ago


Mequon, United States Brain Balance Full time
About Brain Balance: More than a decade ago, Brain Balance developed a cutting-edge approach that addressed correcting brain imbalance in children with learning and behavioral issues. This started a long and passionate journey that became the Brain Balance Program. Brain Balance Achievement Centers now offer this programming at more than 100 centers nationwide. Brain Balance has been changing the lives of thousands of children for more than 10 years. Our success is attributed not only to our highly successful and personalized programs but to the amazing teams of qualified, devoted, passion-driven franchisees and center-based professionals who commit themselves to help students achieve success each and every day. With 10 years of successful growth and centers opening across the country, Brain Balance has helped more than 40,000 children and continues to help more families every day. At Brain Balance, we continually strive to build our teams We seek to hire the best, most talented professionals into our organization.

Job Responsibilities:
  • Execute localized social media plan.
  • General office management, including manage internal calendar of appointments for staff, student and event schedule, data entry, and preparing for next business day appointments.
  • Answer phones for inquiring parents and current clients.
  • Manage internal invoice system and collection of payments.
  • Provide optimal customer service ensuring that each student in our center has an exceptional and successful experience at Brain Balance.
  • Opportunity to positively impact and change the lives of children.
  • Scanning and sending documents.
  • Help to create and maintain the staff schedule.
  • Greeting and assisting families with questions.
  • Assisting Directors with clerical work.
  • Helping with billing and processing claims.
  • Jump in to assist or run a child through their programming when we are short staffed.

Requirements and qualifications include:
  • Minimum of a High School degree required.
  • Experience in with insurance billing (medicaid/medicare).
  • Must demonstrate care and compassion towards children.
  • Ability to work with kids who struggle in areas of focus and attention, behaviors, social skills, etc. as you will have to jump in and help every now and then.
  • Communicates articulately and effectively in person and on the phone.
  • Enthusiastic, outgoing and team oriented personality.
  • Excellent organizational skills with an attention to detail.
  • Exceptional written communication skills.
  • Familiarity with Google platforms and customer relationship software.
  • Fluent in social media platforms including but not limited to Facebook and Instagram.
  • Motivated to take the initiative to ensure that a student’s time at Brain Balance is memorable.
  • Confident and flexible demeanor.
  • Able to expand job responsibilities, suggest improvements, and collaborate with others to generate ideas and improve processes.

If you are looking for challenging yet meaningful work, and you thrive in a fast paced, exciting, and an incredibly rewarding work environment – Join the Brain Balance team

To apply, email resume and cover letter to:tnetrefa@brainbalancecenters.com