See more Collapse

Member Experience Agent Overnights

1 month ago

Nashville, United States QNTM Fit Life Full time
Member Experience Agent (Overnight)

*Signing Bonus* + **Retention Bonus (60 Days)**

Overview

The Member Experience Agent is the face of the gym and one of our most important positions. The MXA is the first person a member or guest sees when they enter the gym, and the last person they see when they leave. Greeting existing and prospective members quickly and with a smile and warm friendly attitude as they enter the facility is extremely important. We want them to know we are happy they are here. The MXA is responsible for quickly and efficiently assisting the member or guest to ensure that their needs are met quickly and efficiently and that they have a pleasant and satisfying experience. Top notch customer service is key for the MXA, as anything less is unacceptable. The MXA is responsible for many tasks and duties inside the gym. A list of those duties, responsibilities and expectations is provided and the MXA is he/she is accountable to them.

Duties

  • Meet & greet anyone who enters the gym quickly and professionally with a friendly attitude and a smile.
  • Immediately approach any member or guest so that you can quickly and efficiently assist them with whatever it is they need.
  • Answer the phone in 3 rings or less with a friendly attitude, using the script provided. “Thank you for calling QNTM Fit Life, this is Joe, how many I direct your call?” Handle the call efficiently and professionally or transfer the call to the appropriate staff members.
  • Performing various administrative tasks such as filing agreements, taking past due payments, updating billing or contact info, etc.
  • Setting fitness assessment appointments for every new member with the PT Manager.
  • Cleaning tasks, locker room checks, stocking inventory, making smoothies, ringing up POS sales, etc. to ensure the facility is ready for the next day
  • Ensuring all World Gym policies and procedures are adhered to and that members and fellow staff members are adhering to all policies and procedures as well
Candidate Requirements

  • This highly motivated, detail-oriented individual should possess excellent customer service skills and the ability to communicate effectively with both members, guests and staff
  • This candidate should have a passion for fitness and helping others.
  • Must be able to learn policies and procedures quickly and follow instructions.
  • The ability to work in a fast paced, high volume environment and the ability to multi task is a must.
  • Basic math & verbal skills, understanding of basic accounting principles, cash processing procedures, inventory management, etc. are required.
  • Computer skills and efficient typing ability required
  • Overnight work experience preferred
Reporting

This position reports directly to the Operations Manager.

Education

High School Diploma and / or some college preferred.

Certifications

Current CPR & AED Certification is required.

 

NO PHONE CALLS PLEASE.

We have other current jobs related to this field that you can find below

  • Member Experience Agent Overnights

    2 months ago

    Nashville, United States QNTM Fit Life Full time

    Job DescriptionJob DescriptionMember Experience Agent (Overnight)*Signing Bonus* + **Retention Bonus (60 Days)**OverviewThe Member Experience Agent is the face of the gym and one of our most important positions. The MXA is the first person a member or guest sees when they enter the gym, and the last person they see when they leave. Greeting existing and...

  • Member Experience Agent Weekdays

    4 weeks ago

    Nashville, United States QNTM Fit Life Full time

    Job DescriptionJob DescriptionMember Experience Agent (Weekdays)*Signing Bonus* + **Retention Bonus (60 Days)**OverviewThe Member Experience Agent is the face of the gym and one of our most important positions. The MXA is the first person a member or guest sees when they enter the gym, and the last person they see when they leave. Greeting existing and...

  • Member Experience Agent Weekends

    4 weeks ago

    Nashville, United States QNTM Fit Life Full time

    Job DescriptionJob DescriptionMember Experience Agent (Weekends)*Signing Bonus* + **Retention Bonus (60 Days)**OverviewThe Member Experience Agent is the face of the gym and one of our most important positions. The MXA is the first person a member or guest sees when they enter the gym, and the last person they see when they leave. Greeting existing and...

  • Agent's Executive Assistant

    2 months ago

    Nashville, United States Hunter Bolden - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Agent's Executive Assistant - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer...

  • Financial Representative State Farm Agent Team Member

    2 months ago

    Nashville, United States Hunter Bolden - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewDo you have aspirations to run your own business? If so, you may want to consider working in the office of Hunter Bolden - State Farm Agent. As a member of our agency team, you have an opportunity to experience first-hand what it takes to be a State Farm Agent. You will build and develop customer relationships...

  • Account Representative

    2 months ago

    Nashville, United States Hunter Bolden - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Account Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you...

  • Office Representative

    2 months ago

    Nashville, United States Bobby Berry - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewState Farm Insurance Agent located in Nashville, TN is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Bobby Berry - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home...

  • Account Manager

    2 months ago

    Nashville, United States Bobby Berry - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewState Farm Insurance Agent located in Nashville, TN is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Bobby Berry - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home...

  • Receptionist - State Farm Agent Team Member

    3 weeks ago

    Nashville, United States Brack Gregory - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition Overview:Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.Responsibilities:Establish...

  • Intern - State Farm Agent Team Member

    2 months ago

    Nashville, United States Abe Barwegen - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition Overview:Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.Responsibilities:Receptionist...

  • Intern - State Farm Agent Team Member

    2 months ago

    Nashville, United States Abe Barwegen - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition Overview:Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.Responsibilities:Receptionist...

  • Receptionist - State Farm Agent Team Member

    2 months ago

    Nashville, United States Herby Clark - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition Overview:Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.Responsibilities:Establish...

  • Overnight Guest Experience Associate

    4 weeks ago

    Nashville, United States Placemakr Full time

    A bit about us We're a venture-backed startup on a mission to change the future of hospitality and home. With properties in some of America's most-loved cities, our unique platform allows buildings to blur the line between hotels and apartments. This all-in-one solution includes property operations, customer acquisitions, and the tech stack to operate with...

  • Overnight Guest Experience Associate

    2 weeks ago

    Nashville, United States Placemakr Full time

    A bit about us We're a venture-backed startup on a mission to change the future of hospitality and home. With properties in some of America's most-loved cities, our unique platform allows buildings to blur the line between hotels and apartments. This all-in-one solution includes property operations, customer acquisitions, and the tech stack to operate with...

  • Receptionist - State Farm Agent Team Member

    2 months ago

    Nashville, United States William Hardin - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition Overview:Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.Responsibilities:Establish...

  • Customer Service Representative

    4 weeks ago

    Nashville, United States Andrew Baudino - State Farm Agent Full time

    Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self...

  • Office Representative

    2 months ago

    Nashville, United States Mac Kane - State Farm Agent Full time

    Job DescriptionJob DescriptionBenefits:Bonus based on performanceOpportunity for advancementPaid time off Position OverviewState Farm Insurance Agent located in Brentwood TN is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Mac Kane Agency, you will build and develop customer relationships within the...

  • Customer Service Representative

    2 months ago

    Nashville, United States Andrew Baudino - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer...

  • Receptionist - State Farm Agent Team Member

    1 week ago

    Nashville, United States Marshall Brown - State Farm Agent Full time

    Position Overview:Are you a vibrant individual who thrives on providing exceptional customer experiences? Do you relish the opportunity to engage with the public and make a positive impact? If your answer is a resounding "yes," then embarking on a career journey with a State Farm independent contractor agent might just be the perfect fit for you! Our agents...

  • Customer Service Representative

    4 weeks ago

    Nashville, United States Mark Le Clair - State Farm Agent Full time

    Position Overview State Farm Insurance Agent located in Nashville, TN is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Mark Le Clair - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance....