Reservations Representative

4 weeks ago


New York, United States American Museum of Natural History Full time

Position Summary

The American Museum of Natural History is one of the world’s preeminent scientific and cultural institutions, and has as its mission to discover, interpret and disseminate information about human cultures, the natural world and the universe through a wide-ranging program of scientific research, education and exhibition.

The Visitor Services department is seeking a full-time Reservations Representative. The Reservations Representative’s primary function is to provide excellent customer service while answering incoming calls and inquiries. They sell Museum admission and program tickets to the public, tour operators and group leaders. Additionally, they provide accurate information while answering inquiries from all, including Museum staff.

Job duties include: Create reservations on behalf of the Museum over the phone, providing a positive experience for all callers by answering a wide range of questions. Enhance the visitor’s experience and present the Museum as an educational environment. Provide additional information to visitors and potential visitors about the Museum. Perform clerical tasks such as email and faxing materials as requested. Book group visits and suggest itineraries using the Tessitura ticketing system. Help visitors make the best use of their time while in the Museum. Make outbound calls related to upcoming Museum programs.
The expected salary for the Reservations Representative is $39,130/annual. This position is overtime-eligible and the AMNH offers an extensive benefits package designed to meet the needs of our dedicated and diverse community.

Pay will be determined based on several factors. The hiring range for the position at commencement is based on the type of work and the scope of responsibilities. The salary and placement offered is based on a number of individualized factors, including, but not limited to, skills, knowledge, training, education, credentials, areas of specialization and depth and scope of experience. Required Qualifications High School Diploma or equivalent. Two years experience in a high-volume customer service environment or call center. Availability to work weekends and holidays. Preferred Qualifications Familiarity with Museum ticketing systems and organization programs. Excellent communication and computer skills. Ability to articulate thoughts clearly (including over the phone), retain information and maintain patience. Physical Demands Category Full-Time Total Number of Scheduled Hours Per Pay Period 70 Union Status Union FLSA Non-Exempt Expected Salary Minimum $39,130/annual Expected Salary Maximum $39,130/annual

  • New York, United States American Youth Hostels Full time

    Would you love to interact with travelers from all around the world by phone? We are currently accepting applications for a full-time Reservations Associate for the AM/PM Shift. The Reservations Associate will play a crucial role in facilitating a smooth and satisfactory booking experience for customers while representing the company in a positive light. The...


  • New York, United States American Youth Hostels Full time

    Would you love to interact with travelers from all around the world by phone? We are currently accepting applications for a full-time Reservations Associate for the AM/PM Shift. The Reservations Associate will play a crucial role in facilitating a smooth and satisfactory booking experience for customers while representing the company in a positive light. The...


  • New York, New York, United States Ocean Casino Resort Full time

    Job DescriptionJob DescriptionAbout the RoleThe Reservations/Call Center Representative is responsible for providing customers with a clear picture of Ocean Casino Resort products and services.Position ResponsibilitiesAnswering inbound telephone calls in a skills-based environment where transactions range from account inquiries and complimentary requests to...


  • New York, United States Hostelling International USA Full time

    Would you love to interact with travelers from all around the world by phone? This position is located in the New York hostel. Hourly rate: $18.85 per hour **Responsibilities include**: - Assisting customers in selecting appropriate services based on their needs and preferences. - Inputting reservation details into property management system or booking...

  • Reservation Agent

    3 weeks ago


    New York, United States Tech Connected Full time

    **Job Location**: New York City **Position**: Reservation Agent **About the Role**: We are excited to announce an opportunity for a dedicated and detail-oriented individual to join our team as a Reservation Agent. In this role, you will play a crucial part in ensuring a seamless booking experience for our customers, assisting them with reservations,...


  • New York, United States Mohawk Casino Full time

    Job Title: Front Desk Room Reservation ClerkDepartment: Hotel Operations-Players InnReports To: Assistant Hotel Manager/Front Desk ManagerFLSA Status: Non-ExemptStarting Rate: $15.02 per hourLicense: Work PermitClosing Date: Open Until FilledJOB SUMMARY: Exhibits a friendly, helpful and courteous manner when dealing with our guests and fellow associates....


  • New York, United States Mohawk Casino Full time

    Job Title: Front Desk Room Reservation ClerkDepartment: Hotel Operations-Player’s InnReports To: Assistant Hotel Manager/Front Desk ManagerFLSA Status: Non-ExemptStarting Rate: $15.02 per hourLicense: Work PermitClosing Date: Open Until FilledJOB SUMMARY: Exhibits a friendly, helpful and courteous manner when dealing with our guests and fellow associates....


  • New York, United States Mohawk Casino Full time

    Job Title: Front Desk Room Reservation ClerkDepartment: Hotel Operations-Player’s InnReports To: Assistant Hotel Manager/Front Desk ManagerFLSA Status: Non-ExemptStarting Rate: $15.02 per hourLicense: Work PermitClosing Date: Open Until FilledJOB SUMMARY: Exhibits a friendly, helpful and courteous manner when dealing with our guests and fellow associates....


  • New York, United States American Museum of Natural History Full time

    The American Museum of Natural History is one of the world's preeminent scientific and cultural institutions, and has as its mission to discover, interpret and disseminate information about human cultures, the natural world and the universe through a wide-ranging program of scientific research, education and exhibition. The Visitor Services department is...


  • New York, United States American Museum of Natural History Full time

    The American Museum of Natural History is one of the world's preeminent scientific and cultural institutions, and has as its mission to discover, interpret and disseminate information about human cultures, the natural world and the universe through a wide-ranging program of scientific research, education and exhibition. The Visitor Services department is...


  • New York, United States The Gotham Hotel NY Full time

    Company Description The Gotham Hotel NY is a boutique hotel located in the vibrant neighborhood of Midtown East, Manhattan. With its sleek design, airy accommodations, and dedicated hospitality staff, The Gotham Hotel offers a stylish and comfortable experience for travelers visiting New York City. The hotel features 67 spacious suites and rooms with...


  • New York, New York, United States MGM Resorts International Full time

    The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping...


  • New York, United States Marriott Hotels & Resorts Full time

    Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Pr Guest Service, Representative, Overnight, Service, Guest, Retail, Hotel


  • New York, New York, United States Concord Hospitality Full time

    Job Summary: The Guest Services Representative is responsible for taking phone calls, reservations, checking guests in and out, and accommodating guest requests in a pleasant, professional and efficient manner.Essential Job Duties:Practices life safety & security practices in accordance with Franchisor standards. Counts out cash box and bank drawer at...


  • New York, United States Whvetclinic Full time

    Job description Job description Job description **EDUCATION** Applicants may be required to provide proof of diploma, degree, transcripts, licenses, certifications, registrations. Level of education completed College Degree or expected graduation date Technical/trade school Certification or expected grad date Additional licenses or certifications Yes No Yes...


  • New York, United States American Airlines Full time

    American Airlines is seeking Part Time Premium Guest Services Representative at the LaGuardia Airport. The terms and conditions of this position are covered by the CWA-IBT Collective Bargaining Agreement. CWA-IBT Team Members must pass a panel interview within the last 3 years or re-panel. **Intro**: Are you ready to explore a world of possibilities, both...


  • New York, United States HMG Plus, Inc. Remote Work Freelance Full time $58,000 - $63,000

    About The ClientOur client is a global Law Firm based in Chicago, IL. As one of the world’s leading law firms, they serve a broad range of clients with market-leading practices in private equity, M&A and other complex corporate transactions; investment fund formation and management; restructurings; high-stakes litigation and trials; and government,...


  • New York, United States HMG Plus, Inc. Remote Work Freelance Full time $58,000 - $63,000

    About The ClientOur client is a global Law Firm based in Chicago, IL. As one of the world’s leading law firms, they serve a broad range of clients with market-leading practices in private equity, M&A and other complex corporate transactions; investment fund formation and management; restructurings; high-stakes litigation and trials; and government,...


  • New York, United States Company3Method Studios Full time

    **Company**:Company 3 **Position**:Client Services Representative **Location**:New York, NY - **Pay Range**:$18.00 - $20.00 USD hourly ***: **MAIN DUTIES**: The Client Services Representative is responsible for building excellent client relations by creating a warm and inviting working environment. They will set up daily coffee and breakfast set ups,...


  • New York, United States Ropes & Gray Full time

    ** Position Description** **Guest Services Representative (10am - 6pm)** Work Locations **New York** Job Posting Category **Secretarial Services** **About Ropes & Gray** Ropes & Gray LLP is a preeminent global law firm focused on providing the highest-quality advice on our clients critical legal and business issues. Our global team of 2,500 talented...