Customer Account Sr. Analyst

7 days ago

Burnsville, United States Raytheon Technologies Full time

Date Posted:

2024-06-27

Country:

United States of America

Location:

HMN01: S&IS (Sensors) - Burnsville 14300 Judicial Rd, Burnsville, MN, 55306 USA

Position Role Type:

Onsite

Are you ready to accelerate your customer support skills with the largest provider of products and programs in the aerospace industry?

We are seeking a Sr. Analyst - Customer Account Manager, (CAM) to join our Collins Aerospace team in Burnsville, MN

In this role, you will be responsible for actively managing the day to day relationship and order requirements of commercial end customers and OEM’s who require our products in the Aftermarket.

You will be a relationship builder, who possesses the ability to communicate effectively and professionally with customers.

The CAM role is fast paced, and the responsibilities are wide ranging, so the candidate must be open minded, and a quick and independent learner. Proactive problem solving is essential in this role, so the candidate must not be afraid to deal with ambiguity. They should be able digest and analyze information quickly, make sound decisions and effectively manage the path forward to issue resolution.

This is an onsite role based at our Burnsville, MN site. Relocation is not provided.

What You Will Do:

Manage the life cycle of customer orders from point of order entry to shipment, ensuring that orders are entered accurately and are in line with contractual obligations and International Trade Compliance requirements. Support the Demand Management and forecasting process for future customer requirements Utilize the SIOP process where changes to order schedule dates are required. Receive, review and process RFQ’s in accordance with standard terms and conditions or customer specific contractual obligations. Manage the return of “Quality Escape” products from the customer.  Extensive and timely interface with cross functional teams within the organization to close customer-related open actions. Use organization and product knowledge to address more difficult customer inquiries and provide follow up. Confer with production, sales, shipping, warehouse, or other personnel to expedite or track shipments. Serve as customer interface on product status and delivery. Promote various products/services to ensure business targets are met. Provide after-sales support for various customer contracts. Coordinate with Value Stream Leads to identify sales opportunities, integrate new customers and develop existing customer relationships. Maintain knowledge of Avionics organization and products to provide the appropriate information and support to customers. Lead or participate in customer review meetings both internally and directly with the customer. Assist with timely payment from customers and resolve invoice disputes.

Qualifications You Must Have:

Typically required: Bachelor’s degree and 2 years of prior relevant experience

In absence of a degree, 6 years of relevant experience is required

U.S. Person (U.S. citizen, permanent resident, or granted refugee or asylee status) as defined here:

Qualifications We Prefer:

Microsoft applications (Outlook, PowerPoint, Excel, etc.) Reporting, database (Excel) manipulation and/or VBA a plus SAP knowledge Proven account management experience

What You Will Learn:

Balancing customer relationship management with company objectives.  Mitigating internal/external customer escalations before involving higher levels of leadership.  Interacting and collaborating with diverse teams/departments and various levels of leadership.  Determining root cause and corrective action (RCCA) and other problem-solving skills. Creating/ improving Standard Operating Procedures for the role.

What We Offer :

Collins Aerospace, an RTX company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market.

Our Avionics team advances flight deck solutions, airborne communications, vision systems, sensors and fire protection for commercial and military customers around the world. That means we’re helping people reach their destination safely and keeping pilots, passengers, flight crews, airlines, airports and military personnel connected and informed. And we’re providing industry-leading fire protection and safety systems that our customers can count on when it matters most. Are you ready to learn from the most knowledgeable experts in the industry, develop the technologies of tomorrow and reach new heights in your career? Join our Avionics team today.

#reempowerprogram

This role is also eligible for the Re-Empower Program. The Re-Empower Program helps support talented and committed professionals as they rebuild their capabilities, enhance leadership skills, and continue their professional journey. Over the course of the 14-week program, experienced professionals will gain paid, on-the-job experience, have an opportunity to participate in sessions with leadership, develop personalized plans for success and receive coaching to guide their return-to-work experience. Upon completion of the program, based on performance and contributions participants will be eligible for a career at RTX.

Minimum Program Qualifications

To qualify for the Raytheon Technologies, Re-Empower Program, candidates should:

· Be on a career break of one or more year at time of application

· Have prior experience in functional area of interest

· Have interest in returning in either a full-time or part-time position

Diversity drives innovation; inclusion drives success . We believe a multitude of approaches and ideas enable us to deliver the best results for our workforce, workplace, and customers. We are committed to fostering a culture where all employees can share their passions and ideas so we can tackle the toughest challenges in our industry and pave new paths to limitless possibility.

  • Customer Account Sr. Analyst

    5 days ago

    Burnsville, Minnesota, United States RTX Full time

    Date Posted: Country:United States of AmericaLocation:HMN01: S&IS (Sensors) - Burnsville 14300 Judicial Rd, Burnsville, MN, 55306 USAPosition Role Type:OnsiteAre you ready to accelerate your customer support skills with the largest provider of products and programs in the aerospace industry?We are seeking a Sr. Analyst - Customer Account Manager, (CAM) to...

  • Sr Product Marketing Manager

    4 weeks ago

    Burnsville, United States Trystar Full time

    Job Title: Sr Product Owner – Power Distribution/Transmission/Safety Job Description: Trystar is at the forefront of advancing power solutions, charged and driven by a committed, dynamic team, tackling complex challenges, and creating innovative solutions. At Trystar, safety and integrity aren’t just buzzwords, they are the north star guiding us as we...

  • Financial Analyst

    2 months ago

    Burnsville, United States Bosch Full time

    Job Description The Financial Analyst will own responsibility for reviewing the P&L, with a strong focus on SG&A. This position will support the controlling function with management presentations, performance reports, and own responsibility for driving cost measures across the business. The Financial Analyst will operate as an integral part of the...

  • Financial Analyst

    4 weeks ago

    Burnsville, United States Bosch Full time

    Job Description The Financial Analyst will own responsibility for reviewing the P&L, with a strong focus on SG&A. This position will support the controlling function with management presentations, performance reports, and own responsibility for driving cost measures across the business. The Financial Analyst will operate as an integral part of the...

  • Financial Analyst

    2 weeks ago

    Burnsville, United States Bosch USA Full time

    **Company Description** The Communications Systems Division of Bosch Security Systems is headquartered in Burnsville, Minnesota. Our product segments include Critical Communications Systems, Pro Sound, and Public Address & Conferencing. With our premium brands: **Bosch, Dynacord, Electro-Voice, RTS and Telex** , we provide solutions that reflect our brand...

  • Financial Analyst

    4 weeks ago

    Burnsville, United States Bosch Group Full time

    Job DescriptionJob DescriptionCompany DescriptionThe Communications Systems Division of Bosch Security Systems is headquartered in Burnsville, Minnesota. Our product segments include Critical Communications Systems, Pro Sound, and Public Address & Conferencing.  With our premium brands: Bosch, Dynacord, Electro-Voice, RTS and Telex, we provide solutions...

  • Financial Analyst

    4 weeks ago

    Burnsville, United States Bosch Group Full time

    Job DescriptionJob DescriptionCompany DescriptionThe Communications Systems Division of Bosch Security Systems is headquartered in Burnsville, Minnesota. Our product segments include Critical Communications Systems, Pro Sound, and Public Address & Conferencing.  With our premium brands: Bosch, Dynacord, Electro-Voice, RTS and Telex, we provide solutions...

  • Senior Financial Analyst

    3 days ago

    Burnsville, United States Robert Bosch Group Full time

    Legal Entity: Bosch Security Systems Inc. Company Description The Communications Systems Division of Bosch Security Systems is headquartered in Burnsville, Minnesota. Our product segments include Critical Communications Systems, Pro Sound, and Public Address & Conferencing. With our premium brands: Bosch, Dynacord, Electro-Voice, RTS and Telex , we provide...

  • Pricing Analyst

    1 month ago

    Burnsville, United States Force America Full time

    Job DescriptionJob DescriptionOverview: The Pricing Analyst is responsible for maintaining current pricing and customer group discounts on active items. This role will also work collaboratively with all departments to ensure accurate internal costs and fair market sell prices for FORCE America Distributing.Essential Responsibilities:Managing company data,...

  • Accounting Manager

    4 weeks ago

    Burnsville, United States Force America Full time

    Job DescriptionJob DescriptionThe Accounting Manager position will supervise, monitor, and lead activities of the accounting department. This role will start as a rotational position, with the goal of obtaining a foundational understanding of the day-to-day accounting functions at FORCE America as well as obtaining and building relationships with associates...

  • Accounting Manager

    1 week ago

    Burnsville, United States Force America Full time

    Job DescriptionJob DescriptionThe Accounting Manager position will supervise, monitor, and lead activities of the accounting department. This role will start as a rotational position, with the goal of obtaining a foundational understanding of the day-to-day accounting functions at FORCE America as well as obtaining and building relationships with associates...

  • Accounting Manager

    4 weeks ago

    Burnsville, United States Force America Full time

    Job DescriptionJob DescriptionThe Accounting Manager position will supervise, monitor, and lead activities of the accounting department. This role will start as a rotational position, with the goal of obtaining a foundational understanding of the day-to-day accounting functions at FORCE America as well as obtaining and building relationships with associates...

  • Account Manager

    3 weeks ago

    Burnsville, United States Quality Propane Full time

    Our Culture EDP is a rapidly growing company — with deep experience in retail and commercial propane sales, operations and finance. We provide safe, reliable propane service to residential, commercial, industrial, and agricultural customers from Connecticut to California. We service more than 200,000 customers in 19 states, with a presence in rural...

  • Account Manager

    3 weeks ago

    Burnsville, United States CareerBuilder Full time

    Our Culture EDP is a rapidly growing company with deep experience in retail and commercial propane sales, operations and finance. We provide safe, reliable propane service to residential, commercial, industrial, and agricultural customers from Connecticut to California. We service more than 200,000 customers in 19 states, with a presence in rural America as...

  • Account Manager

    4 weeks ago

    Burnsville, United States Quality Propane Full time

    Our Culture EDP is a rapidly growing company - with deep experience in retail and commercial propane sales, operations and finance. We provide safe, reliable propane service to residential, commercial, industrial, and agricultural customers from Connecticut to California. We service more than 200,000 customers in 19 states, with a presence in rural America...

  • Accounts Receivable Specialist

    1 month ago

    Burnsville, United States Apothecary Products, LLC Full time

    The Career - What it is: As an Accounts Receivable Specialist for Apothecary Products, LLC (APL) based in Burnsville, you will be a valued team member in a growing business that is an essential supplier to many of the largest retailers in the world and a growing eCommerce channel. In this career, you will be counted on to timely and accurately review,...

  • Accounts Receivable Specialist

    4 weeks ago

    Burnsville, United States Apothecary Products, LLC Full time

    The Career - What it is: As an Accounts Receivable Specialist for Apothecary Products, LLC (APL) based in Burnsville, you will be a valued team member in a growing business that is an essential supplier to many of the largest retailers in the world and a growing eCommerce channel. In this career, you will be counted on to timely and accurately review,...

  • Accounts Receivable Specialist

    2 weeks ago

    Burnsville, Minnesota, United States Apothecary Products Full time

    Accounts Receivable SpecialistJob LocationsUS-BurnsvilleCategoryAccounting/FinanceFLSA StatusNon-ExemptTypeRegular Full-TimeThe Career What it is:As an Accounts Receivable Specialist for Apothecary Products, LLC (APL) based in Burnsville, you will be a valued team member in a growing business that is an essential supplier to many of the largest retailers in...

  • Accounts Receivable Specialist

    4 weeks ago

    Burnsville, United States Apothecary Products Full time

    Accounts Receivable Specialist Job Locations US-Burnsville Category Accounting/Finance FLSA Status Non-Exempt Type Regular Full-Time The Career - What it is: As an Accounts Receivable Specialist for Apothecary Products, LLC (APL) based in Burnsville, you will be a valued team member in a growing business that is an essential supplier...

  • Accounts Receivable Specialist

    4 weeks ago

    Burnsville, Minnesota, United States Apothecary Products Full time

    Accounts Receivable SpecialistJob LocationsUS-BurnsvilleCategoryAccounting/FinanceFLSA StatusNon-ExemptTypeRegular Full-TimeThe Career - What it is:As an Accounts Receivable Specialist for Apothecary Products, LLC (APL) based in Burnsville, you will be a valued team member in a growing business that is an essential supplier to many of the largest retailers...