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System Administrator II
1 month ago
We are a trusted provider of mission-critical systems and analysis that transform our customers' capacity and capability in harvesting and harnessing data. Working alongside many of the most talented professionals in public service, we work tirelessly to create and sustain new solutions and services that meet the stringent demands across a variety of customer missions.
Our people know they'll be doing work that matters at the heart of the national security mission, exploring new possibilities at the cutting edge of technology. They know they will be well-rewarded and recognized for their commitment. And they know they will enjoy plentiful opportunities to grow, thrive, and have fun as a member of our family. Join us, where your career is a priority, and your future is our shared goal.
Job Title: System Administrator II
Location: Aurora, CO
Employment Type: Full-time
We are seeking a System Administrator II to provide support for implementation, troubleshooting and maintenance of Information Technology (IT) systems.
Position requires an active TS/SCI with Polygraph level clearance. US citizenship is required.
Required Skills:
- Provide support for implementation, troubleshooting and maintenance of IT systems
- Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
- Manage the daily activities of configuration and operation of IT systems
- Provide assistance to users in accessing and using IT systems
- Provide Tier I (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
- Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
- Provide support for the escalation and communication of status to agency management and internal customers
- Optimize system operations and resource utilization, and perform system capacity analysis and planning
- Provide in-depth experience in trouble-shooting IT systems
- Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
- Provide support for the dispatch system and hardware problems and remains involved in the resolution process
- Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance
Qualifications:
Ten (10) years' experience as a SA in programs and contracts of similar scope, type, and complexity is required. Bachelor's degree in a technical discipline from an accredited college or university is required. Five (5) years of additional SA experience may be substituted for a bachelor's degree.
Benefits:
We have a comprehensive 360-degree approach to personal and professional growth. We emphasize career mobility, a healthy work-life balance, professional development and mentorship. We offer highly competitive compensation, comprehensive medical benefits, and generous allowances for continuous learning. We have leadership in place to oversee and guide your full career in addition to strong benefits like:
- 200% 401k Match & Immediate Vesting
- Care First Blue Cross Blue Shield Health Plans with HSA Contribution
- Competitive Salaries & Annual 4% Bonus
- Professional Development Allowance of $5,250 annually
- 10k Referral Bonuses
- 4 Weeks PTO and 11 Paid Holidays
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, citizenship, family structure, marital status, disability, veteran or military status or any other characteristic protected by law in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations.
Equal opportunity legal notices can be viewed on the following PDFs: Know Your Rights: Workplace Discrimination is Illegal and Pay Transparency Nondiscrimination Provision.
We are happy to offer a $20,000.00 sign on bonus to qualified applicants. Please apply for immediate consideration.
