Front Desk Attendant and Guest Services
3 weeks ago
- Hourly wage
- Great Hours (we’re closed on Sundays)
- Paid Vacations and Holidays
- Discount on services and retail
Company Overview
For over 25 years, Hair Saloon for Men has worked to provide an exceptional grooming experience for men and young men in the communities we serve. Driven by our values of:
- Striving for personal excellence
- Being a steward of good
- Serving others first
- Being passionate
- Being humble
- Being honest
- Taking responsibility
- Going the extra mile, we provide a solid foundation upon which to grow your career
Job Summary
The Front Desk Attendant, or Saloon Coordinator position, is the front line of service at Hair Saloon. You will provide the first and last impression for our guests, and manage their experience from the time they arrive until they leave. A Saloon Coordinator is NOT a receptionist. You’re charged with delivering a first-class guest experience to men of all ages, delivering on our promise of unparalleled customer service. Successful Saloon Coordinators realize that the “little things” are not little things. You bring great attention to detail, appreciate loyalty, and take responsibility for building meaningful relationships with the clients and team members you meet each day.
Responsibilities
- Understand and follow Hair Saloon's standard operating procedures
- Manage the guest experience
- Provide and deliver a first-class experience to Hair Saloon standards
- Comfortable using a computer and handling client transactions using a computer-based POS system
- Manage guest traffic including answering phone calls, booking appointments, and following check-in and check-out procedures
- Comfortable managing and following cash procedures
- Manage the front of the house keeping the Saloon orderly and clean
- Build lasting relationships with guests and staff members alike
Qualifications
- 16 years or older
- You love showing up, doing and looking your best, and feeling good at the end of the day for what you accomplished.
- You’re high-energy, service-oriented
- No experience necessary
Compensation
- Guaranteed Hourly Wage
All associated locations are independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of that franchisee. All inquiries about employment at this franchise should be made directly to the franchisee, and not to Hair Saloon Corporate.
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