Complimentary Breakfast Attendant

4 weeks ago


Fort Worth, United States Hampton Inn & Suites Fort Worth Full time

Overview

The Breakfast Attendant is responsible for providing exceptional service to guests in an efficient and courteous manner within the complimentary breakfast area of a hotel.

Responsibilities
 

  • Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner.
  • Maintain a high standard of personal appearance and grooming which includes wearing the proper uniform and name tag when working
  • Greet and assist guests in a timely manner
  • Ensure quality control of buffet items; temperatures, cleanliness, supplies FIFO, etc.
  • Clear clean and reset tables/chairs throughout service hours
  • Ensure all service areas are stocked organized clean and neat and all side work is complete each shift
  • Accommodate any special requests made by a guest and offer appropriate alternatives when necessary
  • Communicate with all departments regarding any guest concerns/complaints 
  • Support all areas of breakfast service as necessary including washing dishes by hand, restocking plates, bowls, cups and utensils, washing/cleaning coffee urns or other necessary equipment.
    Sweeping and mopping floors, washing work tables, walls, refrigerators and removing trash and garbage to designated areas
  • Have a complete knowledge of breakfast standards
  • Have a thorough knowledge of food safety standards
  • Provide weekly food order and receive/re-stock when order is delivered
  • Perform other duties as assigned and complete required training/certifications


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