Complimentary Breakfast Attendant

5 months ago


Fort Worth, United States Hampton Inn & Suites Fort Worth Full time
Job DescriptionJob Description

Overview

The Breakfast Attendant is responsible for providing exceptional service to guests in an efficient and courteous manner within the complimentary breakfast area of a hotel.

Responsibilities
 

  • Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner.
  • Maintain a high standard of personal appearance and grooming which includes wearing the proper uniform and name tag when working
  • Greet and assist guests in a timely manner
  • Ensure quality control of buffet items; temperatures, cleanliness, supplies FIFO, etc.
  • Clear clean and reset tables/chairs throughout service hours
  • Ensure all service areas are stocked organized clean and neat and all side work is complete each shift
  • Accommodate any special requests made by a guest and offer appropriate alternatives when necessary
  • Communicate with all departments regarding any guest concerns/complaints 
  • Support all areas of breakfast service as necessary including washing dishes by hand, restocking plates, bowls, cups and utensils, washing/cleaning coffee urns or other necessary equipment. Sweeping and mopping floors, washing work tables, walls, refrigerators and removing trash and garbage to designated areas
  • Have a complete knowledge of breakfast standards
  • Have a thorough knowledge of food safety standards
  • Provide weekly food order and receive/re-stock when order is delivered
  • Perform other duties as assigned and complete required training/certifications

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