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Fraud Risk Senior Analyst

4 months ago

Sioux Falls, United States 00002 Citibank, N.A. Full time
The Fraud Risk Senior Analyst will support efforts to manage Citi Branded Cards fraud policies. They will also work closely with operations, technology, and analytics to minimize fraud losses while managing customer impacts.

The responsibilities include:

Closely partner with Brands Fraud Risk Officers on identifying emerging risks and threats and specify potential areas for operational and analytic improvements. 

Perform periodic review and development of MIS reports, dashboards, and communication of fraud results internally

Provide actionable insights to stakeholders by leveraging data analytics

Monitor fraud controls and procedures to improve customer experience, fraud detection effectiveness, and operational cost.

Understand the internal and external systems and networks that interact with and/or drive authorization and fraud processes to ensure the impact of changes in any of these systems do not disrupt or harm fraud or ID theft fraud processes, and ensure controls are in place to mitigate such risks.

Partner with Operations, Analytics and Process Integration Teams to coordinate actions to address issues.

Work with the business to understand and assess new projects for fraud risk

Persuade and influence others through strong communication and diplomacy skills.

Produce regular performance reporting for stakeholders to coordinate actions and mitigation plans 

Understand the latest fraud performance trends and communicate to key stakeholders

Maintain awareness of industry trends so this can be effectively communicated to Business partners


Qualifications:

Bachelor’s degree or equivalent experience

Ability to make decisions in a timely manner, balancing a need for action with a need for analysis

Ability to identify issues and outline scope. Probe beyond symptoms to determine the underlying causes of problems

Ability to understand businesses processes, risks and can identify control issues

Strong proficiency in Excel

Ability to work independently and influence others

Strong project management ability

Strong verbal and written communication skills

Strong presentation skills including proficiency in PowerPoint and other communication tools

Excellent problem solving, conflict resolution, and change management skills

Education:

Bachelor’s/University degree or equivalent experience


This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Monitor losses daily and investigate any current attacks and vulnerabilities. Provide timely and workable solutions for addressing fraud losses Liaison with operations, analytics and other internal/external partners when necessary

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Job Family Group:

Risk Management

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Job Family:

Fraud Risk

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Time Type:

Full time

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Primary Location:

14000 CITI CARDS WAY BUILDING C JACKSONVILLE

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Primary Location Full Time Salary Range:

$79, - $118,


In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

Jun 26, 2024

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review .