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Patient Recruitment Specialist

2 months ago

Richardson, United States Kelly Services, Inc. Full time
Kelly Science & Clinical is seeking a Patient Recruitment Specialist in the Dallas, Texas area for a fulltime opportunity. If you are experienced in customer service, administrative background including on-site in an office setting and seek a career in clinical trial research this rare entry level opportunity into a growing field within research is the position for you

As a Patient Recruitment Specialist you will function under direct leadership of the Recruitment Manager.  In addition, you will collaborate with clinical site staff to recruit subjects for clinical trials.

RESPONSIBILITIES MAY INCLUDE BUT NOT LIMITED TO:
  • Recruiting subjects for study participation via incoming calls, cold calls and texting platforms
  • Conduct phone screening interviews with potential subjects according to protocol-specific inclusion and exclusion criteria while documenting each potential participant’s eligibility or exclusion
  • Works closely with Coordinators to execute recruitment goals and determine participant eligibility
  • Schedules panelists screening visits and conduct reminder calls
  • Maintains valid recruitment data through database updates and other tools as necessary
  • Follows recruitment policies and procedures for tracking participants
  • Understands and abides by company procedures and guidelines as needed in recruitment activities to include implementing recruiting strategies, preparing action goals and schedules
  • Provides weekly status updates on recruitment activities
  • Maintains an active subject pipeline even when recruitment for a specific study is not underway
  • Attends study meetings pre/post as required by the leadership team
  • Reads and understands each assigned protocol
  • Escalates any critical or major finds or trends to the Recruitment Manager
  • Perform other duties such as ad hoc projects, as assigned

The job description is not designed to coverall or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job.  Duties, responsibilities, and activities may change at any time with or without notice.

KEY COMPETENCIES:
  • Patient/Customer focus
  • Works effectively and collaboratively with team members to accomplish goals
  • Ethical Conduct | Flexibility | Takes initiative | Personal effectiveness and credibility
  • Stress management and composure
  • High attention to detail | Strong organizational skills
  • Excellent written and verbal communication skills
  • Ability to work well independently
  • Maintain Confidentiality
  • Microsoft Office Suite | Outlook, Word, Excel, Power Point
  • Responds positively to direction, constructive criticism from supervisors, managers and peers

REQUIRED QUALIFICATIONS:
  • High School Diploma
  • 2+ years work experience in an office setting on-site
#P1
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Why Kelly® Science & Clinical?

Kelly Science & Clinical is your connection to premier scientific and clinical companies looking to hire industry experts just like you. Our team creates expert talent solutions to solve the world’s most critical challenges. Every day, we match science professionals with dream jobs that fit their skills, interests, and career goals—it’s the way we think job searching should be. Nearly 100 percent of our science recruiters have a professional background and education in science, so we know a thing or two about the science market and how to get your expertise noticed.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center.Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.