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Assistant Manager
1 month ago
About us
LOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because feeling like yourself is always in style.Here at LOFT, we're busy styling the careers and supporting the lives of everyday optimists just like you. Express your authentic self and experience endless inspiration, all while enjoying the opportunities and benefits that help you get the most from your career, life, and wardrobe.Responsibilities will include: Providing exceptional client service, operating as the Manager on Duty in the absence of a manager, performing operational and transactional functions, handling client service issues, issuing approvals for desk transactions as well as opening and closing the store. The Assistant Manager will refer all duties which require managerial experience and/or approval to the Store Manager (e.g. disciplinary action, hiring, and terminating associates).
Primary Responsibilities / Accountabilities:
Assistant Manager Lead Responsibilities
In addition to Sales Associate roles of providing excellence in delivering the Client Experience, the Assistant Manager is responsible for supporting the Store Manager in overseeing the operational functioning of the store including, but not limited to:
Supporting the business strategy & adjusting to effectively reach goals Driving revenue by proactively managing the client experience while effectively performing Manager on Duty responsibilities – Assuming the MOD role when Store Manager is not on the floor Utilizing tools to ensure a client-focused team environment Driving volume & anticipating clients’ needs while communicating store metrics & individual performance to motivate associates Coaching Associates on client interactions & performance to maximize productivity & capture client opportunities Possessing keys to the store, performing opening and closing procedures in the absence of management (e.g., opening / closing registers, opening checklists, bank deposits, filling in, recovery, cleaning, retrieves/send email, review AT Web, accepts/receives shipment Assuming PIN and signature privileges for register functions requiring approval Utilizing reports to make effective merchandising decisions & style the store to Division standardsLeveraging tools, assessing and taking action to drive operational excellence through Standard Operating Procedures (SOP’s) Ensure optimal coverage and productivity in all areas of the store through scheduling appropriately Complete daily tasks to ensure store runs smoothly and meets all ANN INC. standards and guidelines
Position Requirements:
Educational Requirements and Experience:
Location:
Store 1687-Arboretum of S Barrington-ANN-Barrington, IL 60010
Position Type:
Regular/Full time-
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