Sales & Customer Service Representative

3 weeks ago


El Paso, United States 1st Trust Insurance Full time

1ST TRUST INSURANCE, a reputable leader in the insurance industry located in EL PASO, Texas, is seeking a dedicated Insurance Customer Service Representative with a knack for sales to join our team. Embracing a positive and inviting atmosphere, our office provides a supportive environment where your contributions are valued and acknowledged.

As an Insurance Customer Service Representative, you will be the first point of contact for our clients, ensuring exceptional service and support while also leveraging your sales skills to identify opportunities for policy upgrades or additional coverage. You'll handle inquiries, resolve issues, and build lasting relationships with our policyholders, driving sales growth through excellent customer service and persuasive communication.

If you are a team player who thrives in a fast-paced environment and enjoys the challenge of sales, 1ST TRUST INSURANCE welcomes your application to become a key member of our customer-focused sales team


Benefits

Annual Base Salary + Commission

Flexible Schedule

Hands on Training

Tuition Reimbursement

Mon-Fri Schedule

Career Growth Opportunities


Responsibilities

Customer Assistance and Sales: Provide exceptional customer service to policyholders, addressing inquiries and requests in a timely manner while also identifying opportunities to upsell or cross-sell additional coverage or policy upgrades.

Policy Management and Sales Support: Assist clients with policy updates, claims processing, and other insurance-related tasks, actively engaging in sales discussions to promote relevant products or services.

Issue Resolution and Sales Recovery: Resolve customer complaints and issues effectively, ensuring a positive experience for all clients and utilizing sales techniques to retain customers and potentially upsell during the resolution process.

Documentation and Sales Tracking: Maintain accurate records of customer interactions and transactions for future reference, including details of sales opportunities identified and pursued.

Client Education and Sales Consultation: Educate policyholders on insurance coverage options, helping them make informed decisions while also presenting additional products or services that may enhance their coverage or meet their needs.


Requirement

Excellent Communication and Sales: Strong verbal and written communication skills to effectively interact with customers and colleagues, conveying sales messages persuasively and clearly.

Customer Focus and Sales Orientation: A passion for delivering exceptional customer service and a commitment to ensuring client satisfaction, while also possessing a sales-oriented mindset to identify and capitalize on sales opportunities.

Problem-Solving Ability and Sales Resolution: Proven capability to address customer concerns, resolve issues, and offer sales-driven solutions in a timely manner.

Attention to Detail and Sales Documentation: Meticulous attention to detail when handling policy information, documentation, and client requests, ensuring accurate recording of sales interactions and opportunities.

Team Player and Sales Collaboration: Collaborative mindset, able to work effectively within a team environment and support colleagues as needed, including collaborating on sales strategies and initiatives.

Insurance Knowledge and Sales Readiness: A solid understanding of insurance principles, products, and services is a plus; willingness to learn, adapt, and actively engage in sales activities, potentially obtaining a Property & Casualty license as a condition of employment.



  • El Paso, United States AMP Payment Systems Full time

    Job DescriptionJob DescriptionAre you a hard working sales professional who thrives in a face-to-face selling environment? Are you on the hunt for an opportunity that rewards you for your hard work not just once, but on a recurring basis? If so, then this may be the opportunity you've been searching for.We are AMP Payment Systems, and we are currently on...


  • El Paso, United States AMP Payment Systems Full time

    Job DescriptionJob DescriptionAre you a hard working sales professional who thrives in a face-to-face selling environment? Are you on the hunt for an opportunity that rewards you for your hard work not just once, but on a recurring basis? If so, then this may be the opportunity you've been searching for.We are AMP Payment Systems, and we are currently on...


  • El Paso, United States 1ST TRUST INSURANCE Full time

    Job DescriptionJob Description1ST TRUST INSURANCE, a reputable leader in the insurance industry located in EL PASO, Texas, is seeking a dedicated Insurance Customer Service Representative with a knack for sales to join our team. Embracing a positive and inviting atmosphere, our office provides a supportive environment where your contributions are valued and...


  • El Paso, United States 1ST TRUST INSURANCE Full time

    Job DescriptionJob Description1ST TRUST INSURANCE, a reputable leader in the insurance industry located in EL PASO, Texas, is seeking a dedicated Insurance Customer Service Representative with a knack for sales to join our team. Embracing a positive and inviting atmosphere, our office provides a supportive environment where your contributions are valued and...


  • El Paso, United States Paragon Prime Solutions Full time

    Job DescriptionJob DescriptionPosition: Customer Service Sales RepresentativeIn this entry-level position, you will provide exceptional customer service while promoting and selling our telecommunications products and services to customers in-store.Responsibilities:Engage with customers in a friendly and professional mannerProvide expert assistance with...


  • El Paso, United States Paragon Prime Solutions Full time

    Job DescriptionJob DescriptionPosition: Customer Service Sales RepresentativeIn this entry-level position, you will provide exceptional customer service while promoting and selling our telecommunications products and services to customers in-store.Responsibilities:Engage with customers in a friendly and professional mannerProvide expert assistance with...

  • Outside Direct Sales

    2 weeks ago


    El Paso, United States AMP Payment Systems Full time

    Job DescriptionJob DescriptionAre you an experienced sales professional with a knack for in-person sales, that is eager to shape their own success. Would you like to join an industry with residual income that will continue to pay you month after month and can continue to grow? If so, we have an outstanding opportunity for you. Our company AMP Payment Systems...


  • El Paso, United States New Office In El Paso Full time

    The Customer Service Representative is an essential part of our Customer Service and Sales team. The primary goal of the Customer Service Representative is to consistently provide a high level of support and experience to the team in order to maintain clients, generate revenue, grow the client base, and grow the company.Who you will be working with:Our...


  • El Paso, United States New Office in El Paso Full time

    The Customer Service Representative is an essential part of our Customer Service and Sales team. The primary goal of the Customer Service Representative is to consistently provide a high level of support and experience to the team in order to maintain clients, generate revenue, grow the client base, and grow the company. Who you will be working with: Our...


  • El Paso, United States Araceli Rubio- Farmers Insurance Agency Full time

    Job DescriptionJob DescriptionOur Customer Service Representatives work directly with every client of our the agency. They will ensure that our clients are well-informed about our products, made aware of the referral process, and given a smooth onboarding experience.They will also be responsible for providing exceptional customer service to our current...


  • El Paso, United States Araceli Rubio- Farmers Insurance Agency Full time

    Job DescriptionJob DescriptionOur Customer Service Representatives work directly with every client of our the agency. They will ensure that our clients are well-informed about our products, made aware of the referral process, and given a smooth onboarding experience.They will also be responsible for providing exceptional customer service to our current...


  • El Paso, United States Million Air Full time

    Do you enjoy working in a fast-paced environment where no two days are the same? Want to work in the aviation services industry with private jets? Is the customer #1 in you? Interested in a complete benefits package including medical, dental, vision, and paid time off, along with competitive pay? Then you will love being a valued part of our award-winning...


  • El Paso, United States Million Air Full time

    Do you enjoy working in a fast-paced environment where no two days are the same? Want to work in the aviation services industry with private jets? Is the customer #1 in you? Interested in a complete benefits package including medical, dental, vision, and paid time off, along with competitive pay? Then you will love being a valued part of our award-winning...


  • El Paso, United States Spark Theory Innovations Full time

    WE ARE HIRING A SPIRITED ENTRY LEVEL CUSTOMER SERVICE REPRESENTATIVE TO JOIN OUR TEAM! Are you excited to bolster your customer service prowess and have fun while doing so? Look no further, because we are seeking new talent to join us as an Entry Level Customer Service Representative. We are looking for candidates who not only bring excitement and energy to...


  • El Paso, United States Spark Theory Innovations Full time

    WE ARE HIRING A SPIRITED ENTRY LEVEL CUSTOMER SERVICE REPRESENTATIVE TO JOIN OUR TEAM! Are you excited to bolster your customer service prowess and have fun while doing so? Look no further, because we are seeking new talent to join us as an Entry Level Customer Service Representative. We are looking for candidates who not only bring excitement and energy to...


  • El Monte, United States Alpha Knet Inc Full time

    Job DescriptionJob DescriptionOur company is one of the leading providers of Sales, Customer Service, and Business Development for top-tier nationwide clients. We are in search of an entry-level Customer Service and Sales Representative who has an exuberant personality and a passion for working with others! Our entry-level Customer Service and Sales...


  • El Paso, United States Million Air Full time

    Our motto, "We are Ladies and Gentlemen, serving Ladies and Gentlemen", is evident in every interaction with our customers, co-workers, and team mates. We strive to find the best and brightest talent for each position within our organization, enabling the unique qualities of each individual to shine and compliment the entire team. The Customer Service...


  • El Paso, United States Lincoln Group Full time

    Lincoln Group has partnered with a client in the injection molding industry in search of a Customer Service Representative to join their team! The Customer Service Representative is responsible for interfacing with customers in person, by phone, and via email. The Customer Service Representative will report to the Customer Relations Manager. Looking for...


  • El Paso, United States Lincoln Group Full time

    Lincoln Group has partnered with a client in the injection molding industry in search of a Customer Service Representative to join their team! The Customer Service Representative is responsible for interfacing with customers in person, by phone, and via email. The Customer Service Representative will report to the Customer Relations Manager. Looking for...


  • El Paso, United States Lincoln Group Full time

    Lincoln Group has partnered with a client in the injection molding industry in search of a Customer Service Representative to join their team! The Customer Service Representative is responsible for interfacing with customers in person, by phone, and via email. The Customer Service Representative will report to the Customer Relations Manager. Looking for...