Assistant General Manager

3 months ago

Tempe, United States Drury Hotels Full time

Property Location:

1780 W. Ranch Road - Phoenix, Arizona 85284

YOU BELONG AT DRURY HOTELS
Be valued for what you do and who you are ... and well compensated for all you accomplish.


Drury Hotels is family owned and operated. What started as a small family business in 1973 remains 100% family-owned and operated today. Of course, our family has grown since then, with 5,800 members and 150-and-growing hotels in 26 states. But our dedication to treating guests and team members like family has never wavered.

So Much More®

 -Ranked among Forbes' Best Midsize Employers (2023)

Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.

WHAT YOU CAN EXPECT FROM US

This position is eligible for a semi-annual bonus based on hotel and company performance and also a quarterly bonus based on hotel service scores

Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year

Medical, dental, vision, prescription, life, disability, parental leave, and Team Member Assistance Program

Company-matched 401(k)

 – Flexible scheduling, paid time off, hotel discounts, and free room nights

As experts in hotel operations creating memorable guest experiences, Drury Hotels Company’s Assistant General Manager – Food & Beverage will support our vision, core values, and goals by producing a consistent, replicable, relevant lobby bar experience for our guests. The Kitchen + Bar is open daily from 5 pm to 12 midnight. This role requires a leader who enjoys working evenings to work alongside their team to best support them and our guest's needs.


WHAT YOU CAN EXPECT FROM US


Expect to be appreciated for who you are and recognized for what you do. Smiles included. As part of Drury Hotels corporate food and beverage team, you will:


• Lead, coach and develop team members in all areas of the hotel.
• Cultivate an environment of exceptional guest service by establishing high service standards by hiring the right team members with the right attitude for the right position.
• Use good critical thinking skills to successfully handle challenging situations.
• Demonstrate strong leadership capability by proactively resolving issues.
• Show dedication to continuous improvement.


You will provide expert leadership support for the hotel lobby bar by providing exceptional service to each guest and train, develop and coach team members to achieve success in their roles.


You will role model quality assurance best practices each day with the team and consistently meet or exceed all quality assurance visit measurables.


You will deliver on key business measures of service, cost and labor controls and team engagement through hands-on leadership, delegating and empowering team members.


WHAT WE EXPECT OF YOU


• A positive, can-do attitude required.
• Perferred bachelor’s degree in hospitality, business or related field preferred.
• Minimum of one year supervisory experience with demonstrated leadership success. Hotel specific experience preferred with a food & beverage focus or casual dining management experience.

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