Account Strategist

Overview

An Account Strategist is distinguished by a dedicated focus to customer satisfaction, realized through strong verbal and written communication skills. The Account Strategist will be responsible for providing superior customer support for our Merchant partners, managing a portfolio of relationships, and driving revenue growth. He/she should excel at relationship building, analyzing marketing campaigns and be self-motivated. The successful candidate will be an aggressive self-starter and must possess an unbelievably strong work ethic, intelligence, sense of urgency, positive attitude, tenacity, and have a desire to put the customer first every day. The employee must have the ability to execute special assignments and tasks under only general supervision. The employee must have a personal sense of integrity, commitment and professionalism. This position provides high growth potential for candidates looking to build a career in a growing industry. 

What you will do:  

Partner with a portfolio of established and emerging brands on objectives and KPIs for success Consult on affiliate program strategy and actionable tactics Lead weekly customer calls; and proactively communicate reporting, new opportunities, and progress against objectives Prepare and conduct online and in-person customer presentations with excellence Forecast budgets for customers and Partnerize Assist in renewals and contract negotiations Collaborate with team members in developing and sourcing customer opportunities

What you will achieve:  

1 – 6 months

Master affiliate ecommerce strategies and effective tactics for revenue growth Master publisher partner types and how they contribute to consumer acquisition Master program strategies such as commissioning and media Take lead on group of assigned customer relationships Build strong relationships with brands, publishers, and internal team members

6+ months

Manage budgets, renewals, and risk mitigation Grow ecommerce revenue for established and emerging brands Contribute to tactics and processes designed to enable customer success Grow the Partnerize reputation for quality work and support of customers

What you’ll need to be successful:  

Strong ability to manage and prioritize multiple tasks in a high-demand environment while demonstrating professionalism and good judgment Impeccable attention to detail and organizational skills Fantastic interpersonal communication skills and experience interfacing with all levels of an organization You’re a natural conversationalist and approach every interaction as an opportunity to help someone Passion for teamwork and positively contributing to the success and reputation of Partnerize A bias for action and sound instincts on how to resolve issues effectively. You’re inquisitive and like doing research in order to solve problems and identify solutions Motivation to learn and adapt in a dynamic, fast-growing environment

Requirements: 

Bachelor's Degree in Business, Marketing, or a related field from an accredited college or university or 2 years of equivalent online marketing, e-commerce, or affiliate marketing experience 2-4 years marketing experience, Affiliate experience preferred Strong analytical focus, ability to aggregate and manipulate large data sets Ability to multitask and execute tasks; detail oriented Excellent communication and interpersonal skills Experience using with PCs, Windows, MS Word. Advanced user of MS Excel, PowerPoint. Personal sense of integrity, commitment and professionalism 

US Benefits & Perks

Flexible Time Off Policy – Take the time you needEnhanced Parental Leave: 16 weeks for birth parent, 8 weeks for non-birth parent at full pay after one year employmentRobust Company Sponsored Health & Welfare Benefits401k Plan – 4% employee matchEnhanced Wellness Program including access to EAP, Wellness Coaching & Wellness Fridays programRegular company events and activities

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