Financial Support Navigator
5 months ago
Financial Support Navigator - Support Services
Summa Health - Akron City Campus
Full-Time / 40 Hours / Days
Summa Health System is recognized as one of the region’s top employers by a number of third party organizations, including NorthCoast 99. Exceptional candidates gravitate to Summa because of its culture, passion for delivering excellent service to our patients and families commitment to our philosophy of servant leadership, collegial working relationships at every level of the organization and competitive pay and benefits.
Summary :
Provides in-depth financial support and navigation to patients in regards to insurance coverage, medical billing, out-of-pocket treatment expenses, cost of living expenses and assistance for financial hardships, while providing a high level of financial literacy to the patient. Collaborates with providers to ensure the most cost-effective treatment is considered. Works with insurance providers to insure proper and timely payments for all related service line services and acts as advocate to the patient when billing problems occur and to eliminate bad debt. Provides financial counseling and related support regarding designated service line services to patients, departments, physicians and payers. Responsible for effectively communicating with patients, their financial obligations while going through treatment, surgery and/or medical care and provides financial assistance through programs offered by various resources along the care continuum. Interacts with patients, physicians, insurance companies, and other members of the hospitals’ staff for scheduling, pre-registration and billing. Utilizes system tools extensively to ensure accurate and timely patient financial information is in place.Formal Education Required :
-Three years post-secondary education and/or experience which has provided knowledge of the medical insurance process/insurance verification and customer service skills.
Experience and Training Required :
- Patient navigation experience preferred.
Other Skills, Competencies and Qualifications:
a. Possess or ability to obtain Financial Navigation certification I & II from the Association of Community Cancer Centers Financial Advocacy Network within 6 months of hire.
b. Possess or ability to obtain certification of completion of Financial Navigation Training and Insurance Optimization from the NaVectis Group, LLC within 6 months of hire.
c. Knowledge of verification and authorization requirements for Medicare, Medicaid, commercial insurance, managed care plans, workers compensation and other third party payers.
d. Population Specific Competency: Ability to effectively interact with populations of patients/customers with an understanding of their needs for self-respect and dignity. Must interact with patients, families and other customers with courtesy, tact and discretion. Ability to interact with individuals from any social, economic and cultural status.
e. Demonstrate excellent interpersonal skills to interact effectively and efficiently with patients, families, and all members of the multi-disciplinary team, both orally and in writing.
f. Strong analytical and financial assessment abilities as well as the ability to maintain a close attention to a variety of details required in order to perform duties efficiently while being able to gather and present information in an organized manner.
g. Ability to prioritize and re-prioritize in an ever-changing environment without sacrificing quality, delivery or cost efficiency. Must be multitask oriented and able to function in a constantly changing environment.
h. Ability to provide and promote professional, efficient and congenial customer service through all communication and interaction with patients, customers and co-workers.
i. Able to actively listen to patients/visitors with understanding, empathy and professionalism.
j. Ability to empathize with patients and families undergoing physical, spiritual and emotional stress.
k. Ability to travel from location to location throughout the workday.
Level of Physical Demands:
a. Sedentary: Exerts up to ten pounds of force occasionally and/or a negligible amount of force frequently.
$19.35/hr - $23.22/hr
The salary range on this job posting/advertising is base salary exclusive of any bonuses or differentials. Many factors, such as years of relevant experience and geographical location are considered when determining the starting rate of pay. We believe in the importance of pay equity and consider internal equity of our current team members when determining offers. Please keep in mind that the range that is listed is the full base salary range. Hiring at the maximum of the range would not be typical.
-
Financial Operations Director
2 days ago
Akron, Ohio, United States Creative Financial Staffing Full timeAccounting Manager Job DescriptionOur client, a family-owned business, seeks an experienced Accounting Manager to lead their accounting team in Akron, Ohio.Job Summary:The Accounting Manager will oversee daily accounting functions, including accounts payable/receivable, general ledger, and reconciliations. They will also lead month-end/year-end close...
-
Executive Support Specialist OH
6 days ago
Akron, Ohio, United States Creative Financial Staffing Full timeAbout the Role:The Executive Support Specialist will be fully onsite in Akron, OH and responsible for providing exceptional administrative support to the management team.Responsibilities:Answering phone calls in a professional mannerInvoicing and managing financial documentsFiling and maintaining organized recordsProcessing mail and correspondenceData entry...
-
akron, United States Creative Financial Staffing Full timep>Accounting Manager:Our client is a family owned business that is looking for an experienced Accounting Manager to lead their accounting team, manage financial reporting, budgeting, and compliance. This role will ensure accuracy and efficiency in financial operations and provide strategic insights to senior management.Key Responsibilities of the Accounting...
-
Senior Financial Planner Professional
7 days ago
Akron, Ohio, United States Golden Reserve LLC Full timeGolden Reserve is committed to revolutionizing the financial industry for retirees and Senior Retirement Planners alike. We recognize the challenges of securing opportunities in this competitive field, particularly for those without an inherited network or family connections.Our company's unique approach combines legal, tax, and finance expertise under one...
-
Senior Financial Services Professional
4 days ago
Akron, Ohio, United States Golden Reserve LLC Full timeGolden Reserve LLC is a dynamic and innovative financial services company seeking an experienced Senior Retirement Planner/Senior Financial Advisor to join our team. With over 20 offices across the Midwest, we are one of the fastest growing companies in the region.We are committed to changing the face of finance for retirees and those who serve them. Our...
-
Patient Navigator
4 months ago
Akron, United States Family Community Services Full timeJob Type Full-time Description SUMMARY: To provide direct, high-quality customer service to clinic patients and visitors and maintain a professional and friendly atmosphere. To coordinate AxessPointe Community Health Center, Inc. (API) health center appointments, provide reception services for patients, maintain patient charts, and represent the health...
-
Akron, United States Golden Reserve LLC Full timeJob DescriptionJob DescriptionGolden Reserve is looking for an experienced senior-level financial retirement planner. We know how challenging the industry can be to get the right opportunities to shine. We know the work it takes to build your own book, if you do not inherit it from a parent, go to the right school, or have family members from the right...
-
Strategic Financial Planner
2 days ago
Akron, Ohio, United States DRB Systems LLC Full timeWe are seeking an experienced Strategic Financial Planner to lead our Financial Planning and Analysis (FP&A) team. The successful candidate will be responsible for driving the financial strategy, planning, and analysis activities of DRB Systems LLC.This is a critical role that provides senior management with financial insights and projections for strategic...
-
Lead Financial Strategist
6 days ago
Akron, Ohio, United States Summit County Land Bank Full timeOverviewThe Summit County Land Bank is a nonprofit community improvement corporation seeking a highly skilled Lead Financial Strategist to oversee the annual budget, finance, and accounting operations. This key role will provide direct support to the Director of Budget & Finance and supervise assigned programs, projects, and staff.Salary$85,000 - $110,000...
-
Client Service Associate
3 weeks ago
Akron, United States Sequoia Financial Group Full timeSequoia Financial Group is a growing Registered Investment Advisor (RIA), headquartered in Northeast Ohio, offering financial planning and wealth management services. At Sequoia, we exist with a singular purpose: to enrich lives. Our values define how we behave and guide us through the pursuit of our purpose to enrich lives. At Sequoia, our core values...
-
Client Service Associate
3 weeks ago
Akron, United States Sequoia Financial Group Full timeSequoia Financial Group is a growing Registered Investment Advisor (RIA), headquartered in Northeast Ohio, offering financial planning and wealth management services. At Sequoia, we exist with a singular purpose: to enrich lives. Our values define how we behave and guide us through the pursuit of our purpose to enrich lives. At Sequoia, our core values are: ...
-
Akron, United States Creative Financial Staffing Full timeTax AccountantAbout the Company This small and local CPA firm is looking to expand their team. If you are looking for a stable company with a secure client base, then this is the place for you. Great benefits and a positive workplace are some of the things you can look forward to. Responsibilities Prepare and file tax documents Meeting with clients Check...
-
akron, United States Creative Financial Staffing Full timeTax Accountant About the Company This small and local CPA firm is looking to expand their team. If you are looking for a stable company with a secure client base, then this is the place for you. Great benefits and a positive workplace are some of the things you can look forward to. Responsibilities Prepare and file tax documents Meeting with clients...
-
akron, United States Creative Financial Staffing Full timeMedical Biller: As a Medical Biller, you will play a crucial role in ensuring accurate and timely billing and reimbursement processes. Your meticulous attention to detail, strong organizational skills, and ability to work well under pressure will make you an invaluable asset to our team. If you are ready to take your medical billing career to the next level...
-
Akron, United States Creative Financial Staffing Full timeMedical Biller:As a Medical Biller, you will play a crucial role in ensuring accurate and timely billing and reimbursement processes.Your meticulous attention to detail, strong organizational skills, and ability to work well under pressure will make you an invaluable asset to our team.If you are ready to take your medical billing career to the next level and...
-
Customer Experience Specialist
2 weeks ago
Akron, Ohio, United States Sequoia Financial Group Full timeAbout the RoleWe are seeking a highly motivated and detail-oriented Customer Experience Specialist to join our team at Sequoia Financial Group. As a key member of our Client Service organization, you will play a critical role in providing exceptional support to our clients and advisors.
-
Senior Accounting Professional
2 days ago
Akron, Ohio, United States Creative Financial Staffing Full timeAbout Our CompanyCreative Financial Staffing is an experienced CPA firm dedicated to delivering exceptional financial solutions. We are seeking a highly skilled Senior Accountant to join our team.Job SummaryThe ideal candidate will have 4+ years of accounting experience, with a strong background in tax preparation and compliance. Responsibilities include...
-
Business Owner and Financial Guardian
5 days ago
Akron, Ohio, United States American Family Mutual Insurance Company Full timeAt American Family Mutual Insurance Company, we're seeking highly motivated individuals to become Insurance Agency Owners. This is a highly rewarding opportunity that allows you to create financial stability while making a positive impact on our customers' lives. As an agency owner, you'll be responsible for your agency's overall management, sales, and...
-
ERP Support Analyst
3 months ago
Akron, United States DGI Supply Full timeSUMMARY: The ERP Support Analyst serves as the go-to person for our business ERP system (Prophet 21). This individual will assist users at all levels to navigate through the application in order to achieve their business objectives. They will also help design, develop, test, deploy and maintain data processing solutions to enhance the ERP system. ...
-
Business Operations Analyst
4 weeks ago
Akron, Colorado, United States MSCCN Full timeJob SummaryWe are seeking a highly skilled Business Operations Analyst to join our team at {company}. The successful candidate will be responsible for providing strategic financial planning and operations support to drive business growth and improvement.Key ResponsibilitiesDevelop and implement financial planning and analysis models to inform business...
