Payroll Implementation Consultant

2 months ago

Rockwall, United States Resourcing Edge Services LLC Full time

Our Newest Opportunity: 

Essential Duties and Responsibilities (include but are not limited to):

Primarily responsible for coordinating and implementing new clients. Acts as a mentor to the implementation team. Coordinates training of new team members. Serves as the main point of contact for clients during the implementation phase. Consults with the client and gathers information to properly set up system software to optimize their experience. Coordinates with Training Manager during the implementation process to train clients on the software to its fullest capabilities. Oversees and coordinates with the Payroll Implementation Specialist the first two client payrolls to ensure a successful implementation of the components gathered. Additional payrolls oversight may be needed depending upon complexity of client setup. Oversees Implementations of existing clients who choose to add new software services during their client life cycle. Also coordinates training on these new products with the Training Manager. Oversees quality control process of system setup with clients in Implementation. Other duties as appropriate to the objectives of the role and goals of Resourcing Edge.

Qualifications, Skills and Requirements:

Project Management Experience preferred. Exhibits excellent customer service. Knowledge and experience implementing and troubleshooting ERP and HCM systems. Knowledge of ERP and HCM software systems and ability to quickly learn new software. Strong communication skills, including verbal and written communication. Self-motivated and able to function well in a team environment. Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, verbal, diagram, or schedule form. General knowledge of payroll and HR related applications.

Education, Training and Experience:

Certified Payroll Professional or Fundamentals of Payroll Certification a plus, but not required. Proficiency with Windows and Excel Capable of navigating multiple types of client interactions appropriately and possesses strong client relationship building skills.

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