Disaster Restoration Technician

1 month ago

Storm Lake, United States ServiceMaster by Rice Full time

Provides emergency and disaster restoration/recovery services in residential and commercial customer sites. The Technician will often specialize in one or more areas of water and/or fire restoration, mold remediation, or carpet cleaning. Accomplishes projects as assigned in a timely manner. Extends excellent customer service on all projects. Strong work ethic.

Essential Duties

Restoration/Remediation and Cleaning

  • Performs water/fire/smoke restoration, mold remediation, cleaning of personal property, carpet cleaning, and general cleaning as directed by Crew Chief/Manager. 
  • Duties may include water extraction, pack-out of contents, removing/disposing of non-salvageable materials, light demolition and construction, deodorizing space and contents, treatment of surfaces, carpet cleaning and general cleaning.
  • Properly sets up and removes air movers and/or dehumidifiers and monitors water losses.
  • Ensures equipment, supplies, and tools are properly handled, maintained, and stored. Returns all equipment and tools at completion of job.
  • Taking inventory of personal property received, cleaned, and returned to customer site.
  • Maybe assigned as a designated driver of company vehicles.
  • Adheres to all safety rules and precautions to ensure employee and customer safety.

Excellent Customer Service

  • Meets and exceeds customer expectations and completes projects on time.
  • Answers customer questions and addresses concerns.
  • Maintains communication and provides project status to customer throughout the project.
  • Escalates unresolved customer issues/problems or property damage to their Supervisor for resolution.

Teamwork and Behavior

  • Accomplishes duties and tasks as requested to complete the project. Volunteers for duties to assist co-workers in completing the project. 
  • Effectively communicates with co-workers, management, and owners.
  • Treats all employees with respect.
  • Processes timecards, Daily Time Logs, and other job related reports accurately and on-time.
  • Punctual to work and project assignments.
  • Designated Technicians take overnight and weekend “on call” shift one week per month and respond to emergencies in timely manner.
  • Represents ServiceMaster by Rice on the job and within the community in a professional manner and appearance.
  • Complies with all ServiceMaster by Rice policies and procedures.

Training

  • Renews certifications in a timely manner; avoiding lapse in certification.
  • Understands the use of cleaning products and equipment required to complete a project.
  • Completes training as requested to learn new knowledge and skills.
  • Implements new training in work projects successfully.

Knowledge, Skills, and Abilities

  • Knowledge in water and fire restoration, mold remediation, and carpet and general cleaning techniques and procedures preferred. Certifications in these areas is a plus.
  • Excellent communication and organizational skills.
  • Superior customer service skills.
  • Basic understanding of Excel to enter inventory data.
  • Ability to sketch physical space, take measurements, and calculate billable charges.
  • Dependable and flexible to meet scheduling needs and to be responsive to emergency/disaster services outside of normal business hours or in other locations. 
  • Commitment to personal and professional development.
  • Valid driver’s license.

Physical Demands

This position is physically demanding. You must be able to perform the following with or without reasonable accommodation. If an accommodation is required at any time, please discuss with your management team and the Clive human resources coordinator.

  • Ability to lift, carry, push, and pull 50 pounds
  • Ability to stand at heights of 12 feet on ladders or scaffolding
  • Ability to climb stairs
  • Be able to stand on your feet on concrete surfaces throughout the day

We offer an outstanding benefits package including paid holidays, paid vacation time, health, dental and vision insurance, voluntary life insurance, 401(k) retirement plan match, and potential year-end bonus.

Employee Heath and Safety is our top priority. We have implemented processes and precautions to prevent the spread of COVID-19 in our facilities. We provide Personal Protective Equipment (PPE) and safety training to all employees.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, knowledge, skills, abilities, and physical demands. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

If a reasonable accommodation would assist you in your work duties, please discuss with the management team and the Clive human resources coordinator.


ServiceMaster by Rice is a family-owned franchise that has been in business for over 65 years with locations throughout Iowa and southern Minnesota. It is one of the fastest growing franchises in the industry.

  • Restoration Technician

    3 months ago

    North Salt Lake, United States Alpine Cleaning & Restoration Full time

    Job DescriptionJob DescriptionAlpine Cleaning & Restoration Services is scouting a full-time Restoration Technicians in the construction / restoration industry to prepare, perform construction clean up, and restore disaster-stricken homes. Do you have a positive can-do attitude? Are you prepared to be the frontline of a stable and respected commercial and...

  • Restoration Technician

    2 months ago

    North Salt Lake, United States Alpine Cleaning & Restoration Full time

    Job DescriptionJob DescriptionAlpine Cleaning & Restoration Services is scouting a full-time Restoration Technicians in the construction / restoration industry to prepare, perform construction clean up, and restore disaster-stricken homes. Do you have a positive can-do attitude? Are you prepared to be the frontline of a stable and respected commercial and...

  • Restoration Technician-WPB

    3 weeks ago

    Lake Worth, United States Unlimited Restoration, Inc Full time

    Job DescriptionJob DescriptionCompany Description:Since 1996, Unlimited Restoration, Inc. has provided 24/7 emergency service and restoration support, minimizing business interruption or displacement for commercial, industrial, and residential clients affected by property damage caused by fire, water, storm, or other disasters.With multiple locations in the...

  • Restoration Technician-WPB

    3 days ago

    Lake Worth, United States Unlimited Restoration, Inc Full time

    Job DescriptionJob DescriptionCompany Description:Since 1996, Unlimited Restoration, Inc. has provided 24/7 emergency service and restoration support, minimizing business interruption or displacement for commercial, industrial, and residential clients affected by property damage caused by fire, water, storm, or other disasters.With multiple locations in the...

  • Restoration Technician

    3 months ago

    Crystal Lake, United States Restoration 1 of Cary Full time

    Job DescriptionJob DescriptionRestoration 1 of Cary is expanding its team. Get onboard with one of the fastest growing companies in the Northwest Suburbs of Chicago with a mission to take care of our community and do it better than any other restoration company around!The pay range for this job is $19 to $30/hour, which will depend on prior experience, fit,...

  • Restoration Technician

    2 months ago

    Crystal Lake, United States Restoration 1 of Cary Full time

    Job DescriptionJob DescriptionRestoration 1 of Cary is expanding its team. Get onboard with one of the fastest growing companies in the Northwest Suburbs of Chicago with a mission to take care of our community and do it better than any other restoration company around!The pay range for this job is $19 to $30/hour, which will depend on prior experience, fit,...

  • Restoration Technician

    2 months ago

    Bonney Lake, United States Restoration 1 of South Sound Full time

    Job DescriptionJob DescriptionWe are looking for an experienced Restoration Technician to join our team! You will be making an impact each day by responding to customer needs for Water and Fire Restoration jobs. This includes the completion of drying, demolition, and other restoration activities.You are IICRC certified with meaningful previous experience in...

  • Restoration Technician

    3 months ago

    Bonney Lake, United States Restoration 1 of South Sound Full time

    Job DescriptionJob DescriptionWe are looking for an experienced Restoration Technician to join our team! You will be making an impact each day by responding to customer needs for Water and Fire Restoration jobs. This includes the completion of drying, demolition, and other restoration activities.You are IICRC certified with meaningful previous experience in...

  • Restoration Project Manager

    3 months ago

    Crystal Lake, United States Restoration 1 of Cary Full time

    Job DescriptionJob DescriptionBenefits:401(k)401(k) matchingBonus based on performanceCompany carCompetitive salaryHealth insuranceRestoration 1 of Cary is expanding its team. Get onboard with one of the fastest growing companies in the Northwest Suburbs of Chicago with a mission to take care of our community and do it better than any other restoration...

  • Restoration Technician

    4 days ago

    North Salt Lake, United States SERVPRO of Bountiful Full time

    Job DescriptionJob DescriptionSERVPRO of Bountiful Restoration TechnicianDo you love helping people through difficult situations? Then, dont miss your chance to join our franchise as a new Restoration technician. As a new Restoration technician at Servpro of Bountiful , you will be a part of a team of quality people who focus on excellent service, fairness,...

  • Restoration Technician

    4 weeks ago

    Lake Mary, United States Ready 5 Restoration LLC Full time

    Job DescriptionJob DescriptionSalary: READY5 Restoration provides on call emergency services with a reputation for outstanding customer service. We are seeking an energetic, responsible person to help service our customers.ESSENTIAL DUTIES AND RESPONSIBILITIESWater mitigation, Fire and/or mold remediation experience.IICRC Certification Preferred, not...

  • Restoration Technician

    2 months ago

    Lake Mary, United States Ready 5 Restoration LLC Full time

    Job DescriptionJob DescriptionSalary: READY5 Restoration provides on call emergency services with a reputation for outstanding customer service. We are seeking an energetic, responsible person to help service our customers.ESSENTIAL DUTIES AND RESPONSIBILITIESWater mitigation, Fire and/or mold remediation experience.IICRC Certification Preferred, not...

  • Restoration Technician

    2 months ago

    Lake Mary, United States Ready 5 Restoration LLC Full time

    Job DescriptionJob DescriptionSalary: READY5 Restoration provides on call emergency services with a reputation for outstanding customer service. We are seeking an energetic, responsible person to help service our customers.ESSENTIAL DUTIES AND RESPONSIBILITIESWater mitigation, Fire and/or mold remediation experience.IICRC Certification Preferred, not...

  • Restoration Technician

    3 months ago

    Salt Lake City, United States BluSky Full time

    BluSky Restoration wants to hire YOU as a full-time Restoration Technician. This position has a starting pay of up to $25 an hour, depending on experience. Benefits Include: Medical, Dental, and Vision Insurance 401K Plan with guaranteed match Paid Time Off and Holidays Life & Disability Insurance Employee Assistance Programs Health and Wellness...

  • Restoration Technician

    1 week ago

    South Salt Lake, United States BluSky Full time

    BluSky Restoration wants to hire YOU as a full-time Restoration Technician. This position has a starting pay of up to $25 an hour, depending on experience. Benefits Include: Medical, Dental, and Vision Insurance 401K Plan with guaranteed match Paid Time Off and Holidays Life & Disability Insurance Employee Assistance Programs Health and Wellness...

  • Mitigation Technician

    3 months ago

    Lake Forest, United States Paul Davis Restoration & Remodeling of South Orange County Full time

    Job DescriptionJob DescriptionReports To: Mitigation ManagerWhat does a Mitigation Technician with Paul Davis do?Serve others within your community in their time of needMake a difference for others that have had a disaster strike their propertyWork hard and take pride in completing projects (i.e. mitigating flood and fire damage)Be empathetic and show a...

  • Mitigation Technician

    23 hours ago

    Lake Forest, United States Paul Davis Restoration & Remodeling of South Orange County Full time

    Job DescriptionJob DescriptionReports To: Mitigation ManagerWhat does a Mitigation Technician with Paul Davis do?Serve others within your community in their time of needMake a difference for others that have had a disaster strike their propertyWork hard and take pride in completing projects (i.e. mitigating flood and fire damage)Be empathetic and show a...

  • Restoration Technician

    2 months ago

    South Salt Lake, United States BluSky Full time

    BluSky Restoration wants to hire YOU as a full-time Restoration Technician. This position has a starting pay of up to $25 an hour, depending on experience.Benefits Include:Medical, Dental, and Vision Insurance401K Plan with guaranteed matchPaid Time Off and HolidaysLife & Disability InsuranceEmployee Assistance ProgramsHealth and Wellness ProgramsBluSky...

  • Restoration Technician

    1 month ago

    South Salt Lake, United States BluSky Full time

    BluSky Restoration wants to hire YOU as a full-time Restoration Technician. This position has a starting pay of up to $25 an hour, depending on experience. Benefits Include: Medical, Dental, and Vision Insurance 401K Plan with guaranteed match Paid Time Off and Holidays Life & Disability Insurance Employee Assistance Programs Health and Wellness...

  • Restoration Technician

    1 month ago

    South Salt Lake, United States BluSky Full time

    BluSky Restoration wants to hire YOU as a full-time Restoration Technician. This position has a starting pay of up to $25 an hour, depending on experience. Benefits Include: Medical, Dental, and Vision Insurance 401K Plan with guaranteed match Paid Time Off and Holidays Life & Disability Insurance Employee Assistance Programs Health and Wellness...