Restoration Project Manager

4 weeks ago

Crystal Lake, United States Restoration 1 of Cary Full time
Job DescriptionJob DescriptionBenefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Company car
  • Competitive salary
  • Health insurance

Restoration 1 of Cary is expanding its team. Get onboard with one of the fastest growing companies in the Northwest Suburbs of Chicago with a mission to take care of our community and do it better than any other restoration company around

About Us

Restoration 1 of Cary is an independently-owned company within the nationwide Restoration 1 network. Our reputation for fast responses, unparalleled quality, and uninhibited commitment has contributed to our growth. We understand that the need for property restoration services can come at the most unexpected times--which is why we are always ready to help

Restoration 1 of Cary uses our core values to take care of our clients and employees by focusing on:

  • Humanizing all People
  • Repetition is Reputation
  • Client and Community Focused
  • Making Something Better Today
  • Inspire and Educate

Responsibilities and Duties:

  • Coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive client experience.
  • Coordinate and perform production processes as scheduled and ensure quality control.
  • Manage the client experience and overall customer satisfaction tracked with online reviews.
  • Communicate clear expectations to restoration technicians and supervise their activities.
  • Document a detailed and accurate job file to support the services provided.
  • Manage labor and consumable item usage on assigned projects.
  • Communicate with restoration Client Communication Manager on project progress and issues.
  • Ability to manage multiple projects.
  • Maintain professional decorum and appearance at all times.
  • Communicate and follow all OSHA guidelines for job safety.
  • Manage assets by protecting and using equipment and materials properly.
  • Coach and train restoration technicians.
  • Hands-on supervision of water damage restoration, cleaning and mitigation services.
  • Participation in after-hours emergency call rotation.
Qualifications:
  • You must have industry experience in water, fire, mold, mitigation projects.
  • Minimum 5 years experience of mitigation.
  • Minimum 2 years in project management.
  • Xactimate knowledge is a plus

If you have a passion for mitigation and enjoy leading a team, we would love to hear from you

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