General Manager

2 weeks ago

Roanoke, United States Papa John's - Northlake (Raceway Dr) Full time
WE WANT YOUR VOICE AT OUR TABLE.

Culture, Talent, Marketplace- These principles are Papa John’s strength and competitive advantage. We’re all about creating an inclusive culture that reflects the expansive nature of our brand and encourages team members from all backgrounds and experiences to be the best they can be.

Compensation and Benefits:


EVERYONE BELONGS

  • Competitive compensation with eligibility of quarterly operational performance bonus – we aim to recognize your dedication and hard work. 
  • Comprehensive benefits package that encompasses medical, dental, vision, disability, life insurance, and 401k options, ensuring you and your loved ones are well cared for. 
  • Paid time off and 7 company holidays, giving you the well-deserved breaks you need. 
  • Complimentary meals while on duty – Better Ingredients. Better Pizza
  • Enjoy daily pay benefits with our Earned Wage Access app, Rain – get your money before payday
  • Opportunities for advancement and growth within our organization – Join a team that encourages building lifelong friendships and memories.
Job Summary:


As the General Manager, you would provide quality products to our customers by building a system of quality with team members, ensuring each delivered product meets Papa John’s standards and accurately reflects the customer’s order. Professionally and promptly respond to all customers' concerns or issues. Solicit customer feedback, share feedback with the team and use feedback to improve restaurant operations and build brand loyalty. Communicate, train and promote quality standards to team members by utilizing all available tools including Operations Manual and Team Member Handbook.

Requirements:
  • Minimum of 2 years’ experience in the Quick Service Restaurant (QSR) industry, required.
  • High School Diploma/GED, preferred.
  • Basic accounting including; cash management skills, invoice reconciliation, debit/credit review, and financial statement analysis.
  • Strong knowledge of team leadership.
  • Familiarity with positive conflict resolution.
  • Exceptional written and verbal communication skills.
  • Able to withstand comfortably the physical demands a restaurant environment holds. 
Company Overview:


Sun Holdings, founded in 1997, is a premier provider of management services to franchise ownership teams across popular U.S. restaurant brands, including Applebee's, Arby's, Burger King, Golden Corral, IHOP, McAlister’s, Papa John’s, Popeye’s, and Taco Bueno. With a portfolio of over 1,000 franchises, we are the second-largest franchisee organization in the U.S. We were awarded one of 2024 America’s Greatest Workplaces by Newsweek magazine Sun Holdings is an Equal Opportunity Employer. Sun Holdings is an Equal Opportunity Employer.

This franchise is independently owned and operated by Sun Holdings. Your application will go directly to Sun Holdings, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to Sun Holdings, and not to Papa John's Corporate.

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