General Manager

1 day ago

Roanoke, Virginia, United States Baker Roofing Company Full time
Job Title: General Manager

We are seeking an experienced Commercial Roofing General Manager to join our team at Baker Roofing Company.

About the Role

The General Manager will be responsible for overseeing the daily operations of our commercial roofing division, ensuring that all projects are completed on time, within budget, and to the highest quality standards.

Key Responsibilities
  • Manage accounts payable and accounts receivable
  • Work closely with the Regional Sales Manager to assist the local sales team
  • Oversee activities and effectiveness related to providing excellence in services, including safety, quality, and customer service
  • Manage equipment needs and purchases efficiently
  • Direct and coordinate activities of businesses and/or departments concerned with the production, pricing, sales, and installation of services provided by the departments
  • Review financial statements, sales and activity reports, and all other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement
  • Collaborate with Regional VP with regards to reporting and implementation of measures to develop and maintain performance expectations
  • Manage staff, prepare work schedules, and assign specific duties
  • Manage and coordinate department financial and budget activities to maximize investments and increase efficiency
  • Implement departmental policies, goals, objectives, and procedures, collaborating with RegionalVP, organization officials, and staff members, as necessary
  • Determine staffing requirements, assist Regional VP with interviewing, hiring new employees
  • Manage recruitment of sub-contractor and/or employee crews and maintain existing relationships in a professional manner
  • Plan and direct activities such as sales promotions, collaborating with other departments and department heads as required
  • Locate and procure materials and equipment as needed and represent management in purchase negotiations, collaborating with corporate management purchasing agents
  • Monitor businesses and agencies to ensure that they efficiently and effectively provide needed services while staying within budgetary limits
  • Manage resolution of complaints providing negotiation to assist both internal and external customers
  • Maintain, stock, organize local inventories and storage facilities
  • Collaborate with non-service BRC departments or businesses, such as advertising or purchasing, metal fabrication
  • Implement, maintain, and oversee local environmental management or sustainability programs addressing issues such as recycling, conservation, or waste management
  • Collaborate with managers and department heads and with regards to internal divisional recognition and/or reward programs
Requirements
  • 10 years minimum experience in the roofing industry
  • 30 Hour OSHA Construction card, First Aid/CPR/Bloodborne pathogen training
  • Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, transcription, and other office procedures and terminology
  • Knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, production methods, and coordination of people and resources
  • Knowledge of principles and processes for providing customer and personal services (including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction)
  • Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems
  • Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data
  • Knowledge of arithmetic, geometry, statistics, and their applications
  • Proficient in MS Word, Excel, and Power Point, email. Capable of learning and using additional software and computer/electronic platforms
Work Environment

The General Manager will work in a fast-paced environment with a focus on customer satisfaction and quality service. The position requires strong leadership and communication skills, as well as the ability to work effectively in a team environment.

The ideal candidate will have a strong background in commercial roofing and a proven track record of success in a leadership role. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

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