IT Support

3 weeks ago


St Louis, United States Belcan Full time
Details:

Job Title: IT Specialist
Location: St. Louis, MO

Keywords: #technicalsupportjobs #fieldservicesjobs

JOB RESPONSIBILITIES:
* Provide help desk (L1) and onsite desk side (L2) support to clients working onsite and remote.
* Work assigned incidents and requests in ServiceNow while also providing support independent of a ticketing system.
* Image, configure, and deploy HP and Lenovo laptops/desktops.
* Update hardware asset records for workstations that are deployed, changed hands, or returned to stock using ServiceNow Asset Manager.
* HP printer maintenance and troubleshooting.
* Mobile device (iOS & Android) setup and troubleshooting.
* Conference room equipment support (e.g., Microsoft Teams Room, projectors, speakerphones).
* Windows 10/11 operating system troubleshooting and support (Mac OS knowledge is a plus, but not required).
* Run small-scale projects as directed.
* Participate in after-hours on-call rotation.

REQUIRED QUALIFICATIONS:
* Must be authorized to work in the United States.
* 3-5+ years" experience providing technical support to end users in an enterprise environment.
* Provide help desk (L1) and onsite desk side (L2) support to clients working onsite and remote.
* Ability to provide white glove (high-touch) client support in a fast-paced environment.
* Self-starter that thrives in a team environment and can work independently with limited supervision.
* Knowledge of hardware break/fix. HP and Lenovo preferred.
* Excellent IT troubleshooting skills.
* Working knowledge of the Microsoft Office Suite (e.g., Excel, Outlook, PowerPoint, and Word) and Microsoft 365 (formerly Office 365).
* Working knowledge of common enterprise tools including remote support software, VPN client software, Microsoft Tools (e.g., Active Directory, PowerShell, Computer Management).
* Client-side network troubleshooting in a broad range of environments (i.e., corporate LAN/WAN, home routers, mobile broadband/WWAN/hotspots).

PRFERRED QUALIFICATIONS:
* Enthusiastic, self-starter that is open to learning all facets of the job and staying abreast on technology trends.
* Working knowledge of Microsoft 365 Enterprise applications (e.g., Power BI, Flow, PowerApps, Teams, SharePoint).
* Proven ability to provide individual and/or group training sessions on the use of technology to non-technical people.
* Technical certifications, Vocational school in technology, or courses toward/college degree in Computer Science, Information Systems, or related field.

EOE/F/M/D/V


  • TRANSCOM IGC

    6 days ago


    St Louis, United States IT Partners Full time

    Job Description Job Description The candidate will be responsible for security risk management for an application that supports logistics and transportation management. The candidate will be a cyber professional with the ability to advise, implement and manage documentation and analysis of databases, applications and infrastructure. The RMF Leader will be...

  • TRANSCOM IGC

    5 days ago


    St Louis, United States IT Partners Full time

    Seeking a Scrum Master to facilitate a development team supporting TRANSCOM systems. The Scrum Master will facilitate an environment of collaboration and communication while reinforcing culture, transparency, integrity, and accountability. The Scrum Master will be expected to coach, mentor and support others on the project team to ensure sprint velocity and...

  • TRANSCOM IGC

    5 days ago


    St Louis, United States IT Partners Full time

    Job Description Job Description Responsible for effective provisioning, installation, configuration, operation and maintenance of systems hardware, software and related infrastructure currently within a shared service DoD environment. Supports technical research to add innovation and to improve overall system performance. Will drive designing, development...

  • TRANSCOM IGC

    6 days ago


    St Louis, United States IT Partners Full time

    ITP is seeking Cloud Software Developers to support a production support project at TRANSCOM. The development team will apply agile development methods for enhancements and to deploy increments with additional features and capabilities. The Cloud Software developer will assist in refactoring of existing software to improve the software and ready the...


  • St Paul, United States IT Associates, Inc. Full time

    Desktop Support EngineerLocation Woodbury, MN- 55125 Contract : 12 monthsRole : On-site from 8-4 PM CSTMust have: Integration of Mac based systems into a Windows based corporate environment.Interview: 2 rounds VideoStart : ASAPClient : Large Managed IT Services firm focused on IT Infrastructure support/upgrade/maintenanceQualifications:2+ years of...


  • St Paul, United States IT Associates, Inc. Full time

    Desktop Support EngineerLocation Woodbury, MN- 55125 Contract : 12 monthsRole : On-site from 8-4 PM CSTMust have: Integration of Mac based systems into a Windows based corporate environment.Interview: 2 rounds VideoStart : ASAPClient : Large Managed IT Services firm focused on IT Infrastructure support/upgrade/maintenanceQualifications:Must have experience...


  • St. Louis, United States ALTA IT Services Full time

    Cloud AWS Database Administrator Top Secret 170k Alexandria, Chantilly or St Louis, VA Must have DoD 8570 compliance certifications (i.e., CompTIA Security+, CompTIA Cloud+, etc.) ALTA IT Services is looking for a Senior Database Administrator to join our team of experts to assist with building state-of-the-art data platforms for the intelligence...


  • St Louis, United States Global IT Investors Inc. Full time

    Job Description Job Description RRF-3019 Exp - 4-6 years Who are we Fulcrum Digital is an agile and next-generation digital accelerating company providing digital transformation and technology services right from ideation to implementation. These services have applicability across a variety of industries, including banking & financial services, insurance,...

  • Netcracker CPQ Lead

    1 week ago


    St. louis, United States MADEH IT SOLUTIONS LLC Full time

    Job Title: Netcracker CPQ Lead Location: St. Louis, MO Duration: Contract JOB DESCRIPTION: Technical Lead responsibilities: Lead end-to-end architectural design and delivery of Salesforce solutions, with a focus on seamless integration with CPQ systems. Collaborate closely with clients to understand their business objectives and requirements and...


  • St. Louis, MO, US, 63102 IT Full time

    Nestlé Information Technology is the digital arm of the world’s largest nutrition, health, and wellness company. With 150+ years in business, 2,000+ brands, and 270,000+ diverse team members—you’re joining an organization that’s revolutionizing food and championing global humanitarian efforts with technology at its core. Joining Nestlé IT means...


  • St. Louis, MO, US, 63102 IT Full time

    Nestlé Information Technology is the digital arm of the world’s largest nutrition, health, and wellness company. With 150+ years in business, 2,000+ brands, and 270,000+ diverse team members—you’re joining an organization that’s revolutionizing food and championing global humanitarian efforts with technology at its core. Joining Nestlé IT means...


  • St Albans, United States BridgeView IT Full time

    Bridgeview is currently seeking a DevOps Engineer for one of our clients. If you love building and supporting technology solutions that make businesses successful, then read on for more details. TITLE: DevOps Engineer LOCATION: Remote (based in the Atlanta metro area) BENEFITS & PERKS: comprehensive medical insurance, annual bonus, matching 401K OVERVIEW We...

  • TRANSCOM IGC

    5 days ago


    Saint Louis, United States IT Partners,Inc Full time

    Job DescriptionJob DescriptionSeeking a Scrum Master to facilitate a development team supporting TRANSCOM systems. The Scrum Master will facilitate an environment of collaboration and communication while reinforcing culture, transparency, integrity, and accountability. The Scrum Master will be expected to coach, mentor and support others on the project team...

  • TRANSCOM IGC

    6 days ago


    Saint Louis, United States IT Partners,Inc Full time

    Job DescriptionJob DescriptionSeeking a Scrum Master to facilitate a development team supporting TRANSCOM systems. The Scrum Master will facilitate an environment of collaboration and communication while reinforcing culture, transparency, integrity, and accountability. The Scrum Master will be expected to coach, mentor and support others on the project team...

  • TRANSCOM IGC

    5 days ago


    Saint Louis, United States IT Partners,Inc Full time

    Job DescriptionJob DescriptionThe candidate will be responsible for security risk management for an application that supports logistics and transportation management. The candidate will be a cyber professional with the ability to advise, implement and manage documentation and analysis of databases, applications and infrastructure. The RMF Leader will be...

  • TRANSCOM IGC

    4 days ago


    Saint Louis, United States IT Partners,Inc Full time

    Job DescriptionJob DescriptionThe candidate will be responsible for security risk management for an application that supports logistics and transportation management. The candidate will be a cyber professional with the ability to advise, implement and manage documentation and analysis of databases, applications and infrastructure. The RMF Leader will be...

  • TRANSCOM IGC

    6 days ago


    Saint Louis, United States IT Partners,Inc Full time

    Job DescriptionJob DescriptionITP is seeking Cloud Architect to support the transition of a critical application into the government, commercial or hybrid cloud. The Cloud Architect will provide support the plan, strategy, design, development, deployment of the application into the cloud. The Cloud Architect will assess, design and develop automated cloud...

  • TRANSCOM IGC

    5 days ago


    Saint Louis, United States IT Partners,Inc Full time

    Job DescriptionJob DescriptionResponsible for effective provisioning, installation, configuration, operation and maintenance of systems hardware, software and related infrastructure currently within a shared service DoD environment. Supports technical research to add innovation and to improve overall system performance. Will drive designing, development...

  • TRANSCOM IGC

    6 days ago


    Saint Louis, United States IT Partners,Inc Full time

    Job DescriptionJob DescriptionThe candidate will provide business requirements and functional process analysis to a development team supporting transportation and logistics systems. The analyst will be required to define requirements articulated within mission needs documentation, change requests and through user feedback to improve the system....

  • TRANSCOM IGC

    6 days ago


    Saint Louis, United States IT Partners,Inc Full time

    Job DescriptionJob DescriptionITP is seeking Cloud Administrator to support the transition of a critical application into the government, commercial or hybrid cloud. The Cloud Administrator will support the onboarding, provisioning and maintaining all cloud resources as defined by the design and architecture team. The Cloud Administrator will work in a agile...