Talent Business Partner

3 months ago

Boston, United States Wayfair Full time

This position is based in Boston, MA. This is a hybrid role that requires a minimum of four days on-site per week. 

Who we are

At Wayfair, we love to solve complex business problems with technology to serve our millions of customers, to sell and deliver a catalog of millions of products, and to continue growing at a rapid pace. Wayfair is on a path to be the world’s largest online destination for the home, tapping into a TAM of $1200bln by 2030. Our marketplace offers over 30 million products from 23,000 suppliers and we served 24 million customers in 2021 alone.

We are looking for a Talent Business Partner to support the Enterprise organization. Our Talent Business Partner team is the strategic arm of Talent focused on identifying, developing and implementing projects and initiatives to staff, on-board, develop, motivate, assess, retain and organize our talent who ultimately enable our high growth business. We push our senior leaders to think strategically about their people and are accountable for building the organizational structures, leadership and future teams that will propel Wayfair's success as a business.  We weave together talent-related data to tell a cohesive story about the organizations we support and where we need to invest and arm our stakeholders with the data they need to make strategic decisions.

Who you are

  • Proactive and use good judgment when defining / executing plans against nuanced, and highly confidential situations - pivoting as needed along the way
  • Strong customer service focus with a sense of urgency and excellent follow through
  • Excellent communication skills, and a passion for working across multiple leaders and their teams, synthesizing points of view and owning a coherent action plan 
  • Hypothesis driven, comfortable diving-deep and analyzing data with the ability to interpret, translate, and communicate findings in ways that motivate and empower leaders to take action
  • Proven experience in coaching leaders in an ambiguous, fast-paced environment (. high EQ)
  • You are a bar raiser - you’re self-aware, curious, and passionate about the business context and continuously iterating and improving to drive impact 

What you’ll do

  • Partner with key Talent teams and business leaders to design and deliver execution strategies supporting broad change initiatives (. optimizing organizational design, changing operating models, welcoming new leaders,   
  • Coach functional partners - across levels - on managing performance feedback, leadership development, and conflict management with their teams
  • Partner with central Talent partners, Talent Business Partners, and key stakeholders to develop and implement scalable calibration, compensation and development processes
  • Provide guidance and advising on best practices to support managers on effectively managing, evaluating, and growing individual performance and development 
  • Advise and consult in the resolution of employee relations concerns by partnering with employees and managers to recommend effective, equitable, and scalable solutions
  • Conduct investigations, provide accurate and timely responses to concerns, and determine solutions that uphold legal compliance and equity 
  • Support people-focused, department-specific business objectives by leading core analyses (. employee voice surveys, deep-dives, listening sessions and use related outputs to shape action planning that yields a positive impact on efficiency, customer, and revenue/cost
  • Amplify central Talent initiatives - gathering stakeholder feedback, cascading key messages, and capturing and sharing back insights around outcomes

Desired Experience

  • 5+ years of experience in Human Resources or a direct business- facing support role
  • Bachelor’s degree in Human Resources, Business, Communications, or related field
  • Ability to build productive relationships and influence all levels of the organization
  • Ability to analyze, interpret, manipulate data as it relates to the HR function
  • Advanced skills/experience with Microsoft or Google Office Suite of tools - Excel and Sheets specifically

About Wayfair Inc.

Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

Your personal data is processed in accordance with our Candidate Privacy Notice (/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at 

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