Member Service Representative/Teller

1 week ago


San Antonio, United States City Public Service IBEW Federal Cr Full time
Benefits:
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Benefits/Perks
  • Competitive Compensation
  • Great Work Environment
  • Monday-Friday
Job Summary
We are seeking a Member Service/Teller Representative to join our team As a MSR/Teller on the team, you will be responsible for assisting everyday members with their banking needs, which can include making deposits, withdrawals providing members with account information. You will also answer questions about the credit union and services provided, offer solutions to members facing issues with their accounts, and offer exceptional member service. The ideal candidate has exceptional member service skills, strong attention to detail, and is comfortable working in a fast-paced environment. 

Responsibilities 
  • Greet members and ascertain what their needs are
  • Assist members with everyday banking needs
  • Follow all cash handling procedures and policies
  • Answer questions about banking options and products available to members
  • Open/ and close member products and accounts
  • other duties
  • Provide exceptional customer service and support both inside and outside the organization
Qualifications
  • Previous experience in a financial setting desired
  • Strong communication and interpersonal skills
  • Strong customer service skills
  • Excellent attention to detail
  • Strong problem solving skills



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