Office Clerk

1. Process and track orders, ensuring accuracy and timeliness of shipments.

2. Prepare shipping documents, such as bills of lading, shipping labels, and export/import documentation.

3. Coordinate with carriers and freight forwarders to schedule pickups and deliveries.

4. Maintain shipping records and update databases with shipment details.

5. Communicate with customers regarding order status, tracking information, and delivery updates.

6. Handle inquiries and resolve issues related to shipping, including discrepancies, damages, and delays.

7. Assist in inventory management by conducting periodic stock checks and reconciling discrepancies.

8. Organize and maintain shipping supplies and materials inventory.

9. Collaborate with other departments, such as sales, warehouse, and customer service, to ensure seamless order fulfillment.

10. Follow safety procedures and protocols when handling hazardous materials or operating equipment.

11. Keep abreast of shipping regulations, compliance requirements, and industry best practices.

Requirements:

1. High school diploma or equivalent; additional education or certification in logistics or related field is a plus.

2. Proven experience as a shipping clerk or in a similar role, preferably in a warehouse or distribution environment.

3. Proficiency in using shipping software, inventory management systems, and MS Office suite.

4. Strong attention to detail and organizational skills.

5. Excellent communication and interpersonal abilities.

6. Ability to multitask and prioritize tasks in a fast-paced environment.

7. Familiarity with shipping regulations and compliance standards.

8. Physical stamina to lift and move packages as needed.

9. Problem-solving skills and ability to work independently as well as part of a team.

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