Supervisor, Environmental Services

2 weeks ago

Maple Grove, United States North Memorial Health Full time

About this position

The Supervisor, EVS oversees the daily operations of the Environmental Services department. The competency of the supervisor working in the department will include the following areas of responsibility: Housekeeping, Laundry, Hazardous waste (RCRA), Infection Prevention AORN standards for invasive surgical areas, productivity and quality metrics, and all contracted service that supports the department. They are required to have an understanding on how metrics in the department are aligned with its scorecard and MGH's vision and mission. Duties include daily rounding, utilizing electronic programs that quantify the environment as well as staff performance, one on one customer service, performing team member reviews including all positive and formal process improvement up to and including termination, electronic scheduling, event reporting, EPIC use, policy tech use, understanding and making budget recommendations. The supervisor supports team member's education, provides tools to perform the various job functions, and engages team members through listening to suggestions or ideas that will result in improving daily operations through inventiveness. The Supervisor serves as a role model for Maple Grove Hospital's mission, vision, values and guiding principles.

Requirements

Education

• High school diploma or equivalent (GED) required.
• Bachelor's degree in related field preferred. Experience may be substituted for part of preferred education qualifications as appropriate.

Experience

• Three to five years of experience with at least one year in a preceptor/lead/supervisory role. Health care experience preferred but not required.
• Essential knowledge of cleaning methods, products and equipment.
• Knowledge of all state, federal and local regulatory agency requirements in relationship to cleaning, linen, escort and regulated waste requirements.
• Ability to perform multiple tasks and projects.
• Working knowledge of computer software programs including EPIC, Word, Excel, Power Point.
• Day to day operations including staffing schedules, performance improvement, union contracts.
• Knowledge of business, familiarity with financial statements, and strong analytical skills.
• Strong independent judgment around planning, prioritizing and organizing a diversified workforce.
• Proven track record in meeting deadlines and attention to details.
• Strong communication skills with demonstrated ability to express ideas and information (both in written and oral form), clearly and concisely in a manner appropriate to the audience.
• Demonstrated ability to deal with conflict in a positive manner. Has an awareness of, responds to, and considers the needs, feelings and capabilities of others.
• Ability to be accountable for quality customer service and respond appropriately to a variety of personalities and situations.
• Ability to maintain quality, safety, and infection control standards.
• Must be able to read, write and speak effectively in English.

Licensure/Certification

The North Memorial Health System is dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role, but your past experience doesn’t perfectly align with every qualification listed, we encourage you to apply anyway. You may still be the right candidate for this or other roles.

Work Group: Maple Grove

Hours per two week pay period: 80

Shift: Evenings 8 hours

Weekend Requirement: None

Call Requirement: None

Remote or On-site: On-site

FLSA Status: Exempt

Benefits: Yes

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