Endorsement Processor

Endorsement Processor

Who We Are:  At Farm Bureau Financial Services, our client/members can feel confident knowing their family, home, cars, and other property are protected. We value a culture where integrity, teamwork, passion, service, leadership, and accountability are at the heart of every decision we make and every action we take. We’re proud of our more than 80-year commitment to protecting the livelihoods and futures of our client/members and creating an atmosphere where our employees thrive.

What You’ll Do: The Endorsement Processor is responsible for reviewing policy provisions, analyzing requested changes, supplying appropriate verbiage, endorsing changes, and consulting with clients on ways to accomplish ownership or beneficiary designation goals. Responsibilities include:

·Respond to and resolve customer service requests according to FBL Financial Group, Inc policies in a prompt, efficient and courteous manner for external customers, departmental staff, and other FBL personnel at all times.

·Utilize administration systems to secure policy information to process name, ownership beneficiary, address, and other similar changes.

·Update addresses for returned Life and Annuity mail.

·Prepare mail and print distribution within Life/Annuity Operations.

·Prepare correspondence to explain requirements and acknowledge endorsement changes.

·Review incoming bankruptcy documents to determine if a Farm Bureau policy owner is involved and make changes in the system if applicable.

·Perform other job-related duties or special projects as assigned.

What It Takes to Join Our Team:

·High school diploma or equivalent plus two years relevant experience required. Insurance or financial service experience preferred.

·Associate degree preferred.

·Must have good analytical and customer service skills.

·Must have or attain a basic knowledge of Microsoft Office Products and Life-Comm.

·Keyboard skills (40 – 45 NWPM).

·Oral and written communication skills as appropriate to this position.

·Ability to read, write, and speak the English language.

·Reasonably regular and predictable attendance.

·Progress towards industry education is expected (Associate – Customer Service, ACS LOMA).

·Ability to work from our office in West Des Moines, Iowa.

What We Offer You:  When you’re on our team, you get more than a great ’ll hear about career development and educational offer an enhanced 401K with a match, low-cost health, dental, and vision benefits, and life and disability insurance also offer paid time off, including holidays and volunteer time, and teams who know how to have to that an onsite wellness facility with fitness classes and programs, a daycare center, a cafeteria, and for many positions, even consideration for a hybrid work arrangement. Farm the grass really IS greener

If you're interested in joining a company that appreciates its employees, provides growth and professional development opportunities, and offers great benefits, we invite you to apply today