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Member Service Representative- Cross Timbers

4 months ago

Flower Mound, United States YMCA of Metropolitan Dallas Full time

Member Service Representative- Cross Timbers, Flower Mound

General InformationJob Title:Member Service Representative- Cross TimbersLocation:2021 Cross Timbers RdFlower Mound, TX, 75028United StatesBase Pay:$13.00 - $13.50 / HourEmployee Type:Regular Part TimeJob Category:PART TIMEManage Others:No Description

We are looking for dedicated and friendly faces to create a welcoming environment for members of all backgrounds and abilities. Great opportunity in this role for potential advancement and become a coach, mentor, or supervisor. At the Y, strengthening community is our cause.If you think you have what it takes, apply today 

Member Service Representatives are responsible to:

Promote and sell memberships and servicesLearn to give quality tours according to the goals and interests of our membersScan member cards and greet by nameBuild relationships and retain membersAnswer member questions in a prompt, professional, and friendly mannerAttend paid trainings and meetings and learn new skillsWork with a team to make a lasting difference in your communityLight cleaning, washing/folding towels, making coffee, stocking cups and creamer, and making our members feel valued and appreciated.Schedule will be approximately 10 to 29 hours per week depending on the needs of the branchRequirements:Provide positive outlook and experiencesFriendly and team orientedAdaptable to changing situationsAbility to manage multiple prioritiesMust be able to stand for long periods of timeProfessional customer service and communication skillsResponsible for quality and accuracyAbility to learn new programs quicklyProficient with Microsoft Suite and web navigationCreative and innovativeHigh school diploma or GED Bilingual helpful, but not required