Lead Supervisor
3 months ago
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in.
Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.
A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit page to learn more about Tapestry's commitment to equity, inclusion, and diversity.
Selling and Service
Understands organizational objectives and makes decisions in partnership with the Store Manager that align with Company priorities and values Endorses, models and develops team to deliver Coach’s Selling and Service expectations Enforces sales strategies, initiatives and growth across all categories Flexes store business strategies and personal selling techniques to contribute to overall store and financial results Maximizes floor supervisor role to deliver strong metrics and results driven through team selling and selling to multiple customers Sales/productivity goals: sets and communicates goals for the team in partnership with the Store Manager and/or District Manager, tracks store’s performance at all times and achieves sales through team Productivity Management: holds management team accountable for floor supervisor productivity, personal productivity and management contribution Takes ownership and commitment for delivering results; actively aware of personal and store metrics and achieves goals Drives business through sales strategies, clienteling, sourcing new customers and maintaining on-going productive relationships with customers Develops a clienteling strategy in partnership with the Store Manager; implements and monitors strategy over time to achieve business goals and objectives in partnership with the Store Manager Understands changes in local market with potential impact on business performance and supports the execution of local sales strategies and tactics Builds credibility and trust as a personal fashion advisor to both team and customers by communicating fashion awareness and trends in the marketplace Creates positive impressions with store team and customers by bringing best self to work through elevated, sophisticated, appropriate business attire consistent with Coach’s guide to style Acts as a brand ambassador in the local market/mall to drive brand loyalty and business (. charity events, local associations, mall initiatives) Coaches team on how to incorporate trends into their selling experience with customers Influences customer’s purchase decisions by balancing patience and assertiveness Sensitive to customer and team’s needs and tailors approach by reading cues Resolves customer problems and meets customer needs in a timely manner through solution-oriented and forward thinking and partners with the Store Manager and/or District Manager when appropriate Encourages team to build long-term relationships with customers to drive business Develops both self and individual product knowledge skills and remains aware of current collections Works with the Store Manager and/or District Manager to protect and drive the needs of the business at all times Understands the positive sales impact staffing has on the business and recruits accordingly Coaches, develops and motivates the team on a daily, weekly and monthly basis to meet goals and utilizing Company tools Ensures all daily tasks are completed without negatively impacting service of Coach standardsWorkplace and Environment
Creates enthusiasm and positivity for a shared vision and mission Leads by example Demonstrates confidence when leading the team and managing the store Takes initiative; has a high level of ownership and accountability for results of self and others Approaches challenges in direct and timely manner and partners with the Store Manager and/or Multi-Manager; may take action to course correct in the moment when appropriate Builds trusting relationships with peers and team Acts as advocate for the team and Brand Is adaptable and flexible to change Switches gears based on the needs of the business both seamlessly and pro-actively Welcomes feedback and adapts behaviors as appropriate Maintains a calm and professional demeanor at all times Fosters an environment of teamwork and collaboration Creates short and long-term strategies to achieve personal metrics and performance Uses available resources to make informed decisions and takes appropriate partners when necessary Utilizes Company tools to keep self-informed Delegates and empowers others Recognizes and values individual performance and communicates appropriately Evaluates performance of all team members and provides consistent and timely feedback; creates and modifies action plans for the continuous development of staff in partnership with the Store Manager Resolves performance problems using appropriate communication, coaching and counseling techniques Works with the Store Manager to create a talent bench strength by actively recruiting and interviewing candidates Recruits, interviews, on-boards and works closely with the Store Manager on strategies to retain top talentOperations
Manages daily operational tasks according to Coach standards including selling and service expectations, operations, payroll, human resources and loss prevention Demonstrates strong business acumen; strategically forecasts as directed by Store Manager, plans and budgets to the needs of the business (. payrolls, staffing, Writes schedules to maximize business by scheduling right people, right place, right time as directed by the Store Manager Interacts and communicates with supervisor(s) on a regular basis to keep them informed Maintains interior and exterior upkeep of the building with partnership from the corporate office Understands and uses all retail systems and reporting tools Adheres to all retail policies and procedures including POS and Operations procedures Leverages Coach’s tools and technology to support relationship building and clienteling efforts; including driving sales and achieving individual and team goals Additional Requirements
Experience: 1- 3 years of previous selling experience in a luxury retail service environment preferred. Possesses current knowledge of fashion trends and competition in the marketplace.
Education : High school diploma or equivalent; college degree preferred.
Technical : Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkies, understand and read shipment reports, price sheets and product release sheets.
Physical : Ability to communicate effectively with customer and team. Mobility to maneuver the sales floor and stock room to provide and support customer service. Reach above/bend to obtain product for customers from store fixtures/shelves at various heights and climb ladders/stairs/step-stools to perform visual merchandising and housekeeping duties. Ability to frequently lift and carry up to five pounds and at times lift and carry product/cartons up to fifty pounds to process product shipment/transfers.
Schedule : Ability to work a flexible schedule to meet the needs of the business, including nights, weekends, busy seasons, and high retail traffic and sales days (including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother’s Day, .
Note: This document serves only as a sample of the job duties and responsibilities and does not include an exhaustive list of all performance requirements.
Our Competencies for All Employees
Courage : Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Creativity : Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Dealing with Ambiguity : Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty. Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. Interpersonal Savvy : Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.Our Competencies for All People Managers
Strategic Agility : Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. Building Effective Teams : Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.
We have other current jobs related to this field that you can find below
-
Turnaround (TAR) Cost Supervisor
2 months ago
Deer Park, United States NES Fircroft Full timeJob Title - Turnaround (TAR/ TA) Cost Supervisor Job Type - Permanent, Full-Time Work Schedule - Hybrid Location - Houston, TX, Deer Park, TX The TAR Cost Supervisor plays a pivotal role in overseeing the development, implementation, and operation of a comprehensive cost control system within the Turnaround (TA) context. Leading a team of cost engineers or...
-
Turnaround (TAR) Cost Supervisor
3 weeks ago
Deer Park, Texas, United States NES Fircroft Full timeJob Title - Turnaround (TAR/ TA) Cost Supervisor Job Type - Permanent, Full-Time Work Schedule - Hybrid Location - Houston, TX, Deer Park, TX The TAR Cost Supervisor plays a pivotal role in overseeing the development, implementation, and operation of a comprehensive cost control system within the Turnaround (TA) context. Leading a team of cost engineers or...
-
Supervisor IS
3 weeks ago
Deer Park, United States Clean Harbors Full timeJob DescriptionHPC-Industrial powered by Clean Harbors, is looking for a Supervisor IS (Industrial Services) to work at a customer location in Deer Park, TX and to join their safety conscious team! This team member is responsible for two or more crews by planning, leading, organizing, and coordinating the daily operations of the service line crew. This...
-
Maintenance Supervisor
16 hours ago
Deer Park, United States Schwan's Full timeWho we are! Schwan’s Company, a U.S. affiliate of the global lifestyle company, CJ CheilJedang Corporation, is a leading U.S. manufacturer and marketer of quality foods offered through retail-grocery and food-service channels. Our many popular brands include Red Baron®, Tony’s®, Big Daddy’s®, Villa Prima™ and Freschetta® pizza; Mrs. Smith’s®...
-
TAR Cost Supervisor
3 months ago
Deer Park, United States PEMEX Deer Park Full timeJob DescriptionJob DescriptionPEMEX Deer Park is a highly complex refinery located 18 miles east of Houston in Deer Park, TX, and is a part of the PEMEX group which is a fully integrated oil company in the Americas, working across the entire value chain: exploration, production, industrial processing/refining, logistics and marketing. PEMEX Deer Park...
-
Lead Electrical Engineer
4 weeks ago
Deer Park, United States Burrow Global, LLC Full timeJob DescriptionJob DescriptionPOSITION SUMMARY: Burrow Global Engineering is seeking a Lead Electrical Engineer to support and actively participate in and lead Conceptual, Feasibility, and Detailed Design activities at all project stages. Independently evaluates, selects, and applies standard engineering techniques, procedures, and criteria, using judgment...
-
Lead Supervisor
3 weeks ago
Allen Park, United States Nothing Bundt Cakes - 295 Full timeJob DescriptionJob DescriptionBenefits:Employee discountsHealth insuranceOpportunity for advancementPaid time off The Nothing Bundt Cakes (NbC) Lead Supervisor directs the team and day-to-day operation, which includes all aspects of, performance management of Assistant Lead Supervisors in all stores, cake production, materials, product quality and...
-
Senior or Lead Electrical Engineer
2 weeks ago
Deer Park, United States Burrow Global, LLC Full timeBurrow Global Engineering is seeking a Lead Electrical Engineer to support and actively participate in and lead Conceptual, Feasibility, and Detailed Design activities at all project stages. Independently evaluates, selects, and applies standard engineering techniques, procedures, and criteria, using judgment in making minor adaptations and modifications....
-
Senior or Lead Electrical Engineer
2 weeks ago
Deer Park, United States Burrow Global, LLC Full timeBurrow Global Engineering is seeking a Lead Electrical Engineer to support and actively participate in and lead Conceptual, Feasibility, and Detailed Design activities at all project stages. Independently evaluates, selects, and applies standard engineering techniques, procedures, and criteria, using judgment in making minor adaptations and modifications....
-
Full-Time Loss Prevention Supervisor
4 weeks ago
Deer Park, United States Kohl's Peru Full timeFull-Time Loss Prevention Supervisor page is loaded Full-Time Loss Prevention Supervisor Apply remote type On-Site locations Deer Park (0376) time type Full time posted on Posted 10 Days Ago job requisition id R360250 Role Specific Information Job Description About the Role As Loss Prevention Supervisor you will improve company profitability by executing...
-
Accounting Supervisor
1 month ago
Deer Park, United States System One Holdings, LLC Full timeJob Description: Accounting Supervisor Company Overview: Growing Industrial Services company headquartered in Houston with operational centers across the greater Gulf Coast, stands as a premier provider of industrial maintenance and capital project solutions. Job Summary: Reporting directly to the Corporate Controller, the Accounting Manager assumes direct...
-
TAR Schedule Supervisor
3 months ago
Deer Park, United States PEMEX Deer Park Full timeJob DescriptionJob DescriptionPEMEX Deer Park is a highly complex refinery located 18 miles east of Houston in Deer Park, TX, and is a part of the PEMEX group which is a fully integrated oil company in the Americas, working across the entire value chain: exploration, production, industrial processing/refining, logistics and marketing. PEMEX Deer Park...
-
Assistant Lead Supervisor
3 weeks ago
Allen Park, United States Nothing Bundt Cakes - 295 Full timeJob DescriptionJob DescriptionBenefits:Employee discountsHealth insuranceOpportunity for advancementPaid time off The Nothing Bundt Cakes (NbC) Assitant Lead Supervisor assumes direction in order to supervise the team and day-to-day operation, which includes all aspects of the guest experience, cake production, brand and merchandise presentation, work...
-
Turnaround (TAR) Cost Supervisor
3 months ago
Deer Park, Texas, United States NES Fircroft Full timeJob Title - Turnaround (TAR/ TA) Cost Supervisor Job Type - Permanent, Full-Time Work Schedule - Hybrid Location - Houston, TX, Deer Park, TX The TAR Cost Supervisor plays a pivotal role in overseeing the development, implementation, and operation of a comprehensive cost control system within the Turnaround (TA) context. Leading a team of cost...
-
Deer Park, Texas, United States Danaher Full timeLeica Biosystems' mission of "Advancing Cancer Diagnostics, Improving Lives" is at the heart of our corporate culture. We're a global leader in cancer diagnostics with the most comprehensive portfolio from biopsy to diagnosis. Our easy-to-use and consistently reliable offerings help improve workflow efficiency and diagnostic confidence. Our associates know...
-
Full-Time Loss Prevention Supervisor
3 weeks ago
Deer Park, United States Kohl's Full timeAbout the Role As Loss Prevention Supervisor you will improve company profitability by executing company programs around external theft deterrence, internal investigations and operational shortage. You will increase associate awareness of shortage opportunities through training, lead and influence teams to reduce shortage and build partnerships with store...
-
I & E Supervisor
2 weeks ago
Deer Park, United States Clean Harbors Full timeHealth and Safety is our #1 priority and we live it 3-6-5! Competitive pay and benefits Comprehensive health benefits coverage after 30 days of full-time employment Generous paid time off, company paid training and tuition reimbursement Positive and safe work environments Ensuring that Health and Safety is the number one priority by complying with all...
-
Supervisor
3 months ago
Rohnert Park, United States Chick-fil-A Full timeA Supervisor is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant’s heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Supervisors are responsible for supporting senior leadership in executing daily operations...
-
Electrical Engineer
4 weeks ago
Deer Park, United States Burrow Global, LLC Full timeJob DescriptionJob DescriptionPOSITION SUMMARY: Burrow Global Engineering is seeking an Electrical Engineer to support and actively participate in and lead Conceptual, Feasibility, and Detailed Design activities at all project stages. Independently evaluates, selects, and applies standard engineering techniques, procedures, and criteria, using judgment in...
-
Senior Electrical Engineer
4 weeks ago
Deer Park, United States Burrow Global, LLC Full timePosition SummaryBurrow Global Engineering is seeking a Senior Electrical Engineer to support and actively participate in and lead Conceptual, Feasibility, and Detailed Design activities at all project stages. Independently evaluates, selects, and applies standard engineering techniques, procedures, and criteria, using judgment in making minor adaptations and...
