Account Associate, ChatGPT Enterprise

3 weeks ago

San Francisco, United States OpenAI Full time

About the team

OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.

In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.

About the role

This role is based in our San Francisco HQ. We offer relocation assistance to new employees.

Our Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy.

ChatGPT Enterprise (launched Aug ) is being rapidly adopted by companies around the world to redefine how they work in the age of AI. It offers enterprise-grade security and privacy and the most powerful version of ChatGPT yet.

In this role, you'll:

Act as the face of OpenAI’s Go-To-Market team and create a delightful experience for our soon-to-be customers

Meet with potential customers, understand their problems, and determine if OpenAI’s technologies are a good fit

Review daily customer inquiries and prioritize contacting the highest quality inbound leads

Prospect into target accounts, including account planning and outbound research, outreach, booking and leading meetings, and nurturing prospects

Qualify and create new opportunities to be passed to the Account Directors

Ruthlessly prioritize where to spend time and resources

Help to scale and operationalize the first few stages of our Sales motion

Become an OpenAI Product expert and convey our value proposition to customers of all industries and sizes

You might thrive in this role if you have: 

3-4 years of client-facing experience in sales

Proven ability to run a comprehensive qualification call and effectively position next meeting with the Account Directors

Exceptional customer communication skills

Strong executive presence who can build relationships with any level of persona

An understanding of the AI landscape, our applications, and the problems they solve for our customers.

The ability to thrive in ambiguity and work autonomously

Have fantastic communication and interpersonal skills with the ability to explain complex concepts in a simple way.

Exceptional organizational skills

The ability to operate with high horsepower, be adept at frequent context switching and working on multiple projects at once with expansive ownership, and ruthless prioritization

#LI-JL1

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