Welcome Desk Coordinator
1 month ago
Starting Pay Range: $17-$19/hr
As the Welcome Desk Coordinator at the Mary C. Winder Community Center, you hold a vital role in providing a warm and welcoming environment to all who visit. Your ability to build positive relationships with community members and enforce policies with fairness and integrity will set the tone for exceptional experiences for all Oneida Nation Community Members. By leveraging your leadership skills and sound judgment, you have the power to create a safe and inclusive space where everyone feels valued and respected.
What we value:
Positive team members who are passionate to learn, energetic to hit the ground running and willing to grow in a professional, team-oriented environment with a focus on guest service. We offer support for a successful journey, including hands-on training and opportunities to advance your career.Why choose Mary C. Winder Community Center ?
Paid time off Variety of schedules Tuition assistance Career-building professional development Discounts from dining to fuel to concerts Team Member appreciation events Quality healthcare and dental benefits A robust 401k retirement plan Dealer School Finance Scholarship ProgramWhat you will do as a Welcome Desk Coordinator:
Responsible for all welcome desk operations. Ensures proper implementation of all front desk procedures, membership administration and banking responsibilities. Training, developing, scheduling, and assisting with managing a high performing staff focused on providing exceptional service. Maintains awareness and promotes the Community Center’s calendar of activities and events to patrons. Responsible for the general orderliness and cleanliness of the Community Center’s welcome desk and ensures that informational materials, articles and other items are updated and neatly displayed.To be successful as a Welcome Desk Coordinator, you'll need:
Previous customer service, sales or related experience. Must possess the ability to count money and make correct change. Ability to use Point of Sale system required. Certification (or become certified) in basic First Aid, CPR, AED. Skills in managing multiple priorities, communications, customer relations, supervision and motivation of staff. Knowledge of the Oneida Indian Nation Member community and culture.Who We Are:
We are Turning Stone Enterprises, a dynamic organization with a diverse range of business operations. Among our prominent offerings is the Turning Stone Resort Casino, a recipient of the prestigious Best of New York Gaming Resort award for an impressive six consecutive years. Complementing this flagship property, we operate satellite casinos like YBR Casino & Sports Book, Point Place Casino, and The Lake House at Sylvan Beach. Beyond gaming and hospitality, our portfolio extends to encompass convenience stores, government contracting technology firms, and a fully integrated cannabis operation that encompasses cultivation, manufacturing, and retail, among other ventures.
Why You Will Appreciate Us:
We pride ourselves on offering an extensive array of benefits designed to enhance the well-being and professional development of our team members. These benefits include comprehensive medical, dental, and vision plans, providing you with peace of mind regarding your health. We support your financial future with a robust 401(k) plan and offer the security of life insurance coverage.
Our commitment to work-life balance and family support is demonstrated through our team member assistance programs. You'll also enjoy our paid time-off program, which includes paid holidays. At Turning Stone Enterprises, your wellness is a priority, and we offer various wellness programs to ensure you're at your best.
In addition, we understand the importance of career growth. Our career path planning and continuing education initiatives are tailored to assist team members in achieving their professional aspirations. Join us at Turning Stone Enterprises, where professionalism meets friendliness, and together, we'll embark on a journey of growth and success. We eagerly anticipate the opportunity to welcome you to our team.
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