Customer Care Associate

4 weeks ago

Murfreesboro, United States The Habegger Corporation – Tennessee Regional Office Full time

Become a full-time Customer Care Associate - Customer Service Rep with The Habegger Corporation in Murfreesboro, TN We're looking for someone who can help manage day-to-day office activities and assist our customers with order fulfillment. This position earns a competitive salary starting at $40k+/year depending on skill level and industry experience.

In addition to competitive pay and our supportive, family-oriented culture, we offer our office team the following benefits:

  • Health, dental, and life insurance
  • Aflac insurance
  • 401(k) plan with up to a 5% company match
  • Paid vacations and sick days
  • Profit sharing
  • Flexible spending account (FSA)

So, now that you've learned the who, what, where, and why, you may be wondering HOW? It's easy If you enjoy taking care of customers and performing administration tasks, just fill out our initial mobile-friendly online application. We hope to meet you soon


DAY-TO-DAY

This position typically works at our HVAC office from 7:00 AM to 4:30 PM, Monday through Friday and ½ day Saturdays at some of our locations.

As a Customer Care Associate - Customer Service Rep, you help keep our customers happy and our office functioning optimally. Every day brings something different as you perform a variety of essential administrative and customer care tasks. Always polite and professional, you promptly respond to emails and phone calls from clients as well as speak with customers in person. You answer any questions they may have and promote our company as being the answer to their HVAC product needs.

When appropriate, you also help stage and fulfill client orders. You keep a close eye on our inventory, helping stock shop shelves and maintaining accurate material counts. If we start to run low on anything, you promptly fill parts requests. You take pride in keeping our customers satisfied and our company running smoothly


THE HABEGGER CORPORATION: WHO WE ARE

We are an experienced HVAC distributor providing top-quality products since 1952. We have over 40 locations in 8 states and have demonstrated customer loyalty and support in helping businesses grow. Our goal is to be number one in the industry while maintaining the highest ethical standards.

Here at Habegger, our philosophy is to "hire good people, give them the tools, and get out of the way." We know that our team of outstanding employees is why we have the success that we do, so we offer a culture of growth, great pay, and excellent benefits.


OUR IDEAL CUSTOMER CARE ASSOCIATE - CUSTOMER SERVICE REP

  • Excellent communicator - fantastic verbal and written communication skills
  • Detail-oriented - pays close attention to detail with strong analytical skills
  • Punctual - manages your time well and effectively prioritizes multiple administration tasks
  • Self-starter - independently tackles tasks while working with a sense of urgency
  • Personable - maintains a friendly and positive attitude when talking to customers

If this sounds like you, keep reading


REQUIREMENTS FOR A CUSTOMER CARE ASSOCIATE - CUSTOMER SERVICE REP

  • Office administration experience
  • Experience communicating with customers and addressing their needs
  • Proficiency with computers
  • High school diploma or equivalent

HVAC industry or customer service experience would be preferred. Experience coordinating inventory and fulfilling orders would be a plus. If you meet the above administration requirements, we need you. Apply today to join our amazing team

Location: 37129

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