Customer Service Associate

1 month ago

Murfreesboro, United States The Habegger Corporation Full time

Our company, The Habegger Corporation in Murfreesboro, TN, is calling all customer care and administrative professionals to apply to join our amazing office team as a full-time Customer Service Associate

WHY YOU SHOULD JOIN OUR OFFICE TEAM

We are a family-owned company with a dynamic environment and a great team of people. We pay our Customer Service Associates a competitive salary starting at $40k+/year depending on skill level and industry experience. Our team also enjoys excellent benefits, including health, dental, Aflac, a 401(k) plan with up to a 5% company match, paid vacations, sick days, profit sharing, a flexible spending account (FSA), and life insurance. Plus, we make it easy to apply with our initial quick mobile-optimized application. If we have your attention, please continue reading about this great opportunity to advance your customer care and administrative experience

WHO IS THE HABEGGER CORPORATION?

We are an experienced HVAC distributor providing top-quality products since 1952. We have over 40 locations in 8 states and have demonstrated customer loyalty and support in helping businesses grow. Our goal is to be number one in the industry while maintaining the highest ethical standards.

Here at Habegger, our philosophy is to "hire good people, give them the tools, and get out of the way." We know that our team of outstanding employees is why we have the success that we do, so we offer a culture of growth, great pay, and excellent benefits.

ARE YOU A GOOD FIT?

Ask yourself: Do you have fantastic verbal and written communication skills? Are you extremely organized and detail-oriented? Can you manage your time well and effectively prioritize multiple administrative tasks? Do you work with a sense of urgency? Are you friendly and upbeat? If so, please consider applying for this position today

YOUR LIFE AS A CUSTOMER SERVICE ASSOCIATE

This customer care position typically works at our HVAC office from 7:00 AM to 4:30 PM, Monday through Friday and ½ day Saturdays at some of our locations.

As a Customer Service Associate, you help keep our customers happy and our office functioning optimally. Every day brings something different as you perform a variety of essential administrative and customer care tasks. Always polite and professional, you promptly respond to emails and phone calls from clients as well as speak with customers in person. You answer any questions they may have and promote our company as being the answer to their HVAC product needs.

When appropriate, you also help stage and fulfill client orders. You keep a close eye on our inventory, helping stock shop shelves and maintaining accurate material counts. If we start to run low on anything, you promptly fill parts requests. You take pride in keeping our customers satisfied and our company running smoothly

WHAT WE NEED FROM OUR CUSTOMER SERVICE ASSOCIATE

  • Office administration experience
  • Experience communicating with customers and addressing their needs
  • Proficiency with computers
  • High school diploma or equivalent

HVAC industry or customer service experience would be preferred. Experience coordinating inventory and fulfilling orders would be a plus. If you can meet these requirements and perform this customer care job as described above, we would be happy to have you as part of our team

Location: 37129

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