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Technical Gas Specialist
2 weeks ago
The primary duty of the Technical Gas Product Specialist is to: Serve, grow, enhance and protect Lampton business.
Its critical to build strong relationships with, and work very closely with, Lampton customers. Strong and consistent collaboration with the entire Lampton sales team and sales leadership is required. Specific desired outcomes are to: Expand overall specialty gas sales, continuously improve overall specialty gas margins, introduce and sell specialty gas products, secure specialty gas business with long term supply agreements, expand the Lampton specialty gas profile, while taking excellent care of our expanding specialty gas customer base.
Duties and Responsibilities: Essential
- Build and maintain strong relationships with both potential and existing customers, serving their various specialty gas needs, and calling on them with consistency, as required.
- Understand and be able to demonstrate in-depth knowledge of specialty gas products we sell (features and benefits).
- Consistently review and report on sales calls, sales outcomes and sales opportunities to the Executive VP of Sales.
- Create an annual specialty gas sales plan to improve the business in four key areas: (serve, grow, enhance and protect)
- Maintain a specified minimum level of margin for the specialty gas business portfolio.
- Consistently present specialty gas product solutions to competitive accounts and existing accounts where appropriate.
- Consistently work with the generalist sales force to harvest all specialty gas opportunities and expand wallet share where appropriate.
- Understand the nature and strength of the competitive business forces within the markets served, and act accordingly to defend Lampton business.
- Work with the sales force to secure Lampton business through the use of product supply agreements .Help support and communicate price increases to the specialty gas customer base, as needed.
- Maintain strong vendor relationships and work closely with key specialty gas and key specialty apparatus vendor partners
- Continuously work to sell the products which align Lampton with key vendor partners and deliver the highest level of margin
- Collect and maintain a roster of specialty gas customers digital contact information.
- Collect and maintain a roster of specialty gas customers target information.
- Support industry shows, training seminars, or other local area events as deemed valuable for the specialty gas sales portfolio
- Report critical specialty gas sales events (major wins, major losses, substantial competitive threats, sizeable opportunities) to the Executive VP of Sales.
- Attend appropriate product, skills, and industry trainings, as deemed valuable and appropriate.
- Maintain excellence in the area of operational discipline regarding all safety practices; follow all company safety policies.
- Work closely with the supporting cast for specialty gas products, including but not limited to: contract/pricing manager, spec gas lab manager, plant manager, specialty gas suppliers, and others where applicable.
- Complete appropriate paperwork and electronic reporting, as required.
- Meet or exceed the annual sales objectives in specialty gas categories.
- Perform other tasks as assigned or needed.
- Adhere to all established procedures and policies.
- Possess clean, professional appearance
- Excellent verbal and written communication skills
- Possess Strong emotional intelligence
- Excellent customer service skills
- Ability to travel the region consistently.
- Ability to lead and present effective digital presentations
- Good mechanical skills
- Excellent time management skills
- Ability to work with a diverse clientele
- Ability to frequently lift up to 35 lbs.
- Ability to safely operate a motor vehicle
- Detail oriented
- Bilingual skills a plus
- Ability to perform tasks requiring manual dexterity (processing paperwork, etc.)
Previous specialty gas sales experience and product management is required
Education or Experience Required:
- High school graduate or equivalent, college degree preferred
- Drivers License
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