Service Center Manager

5 months ago

Lisle, United States Valvoline Instant Oil Change Full time

Geared for the Driven  

At Ivy Lane Corp, a franchise of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people. We demonstrate that belief every day by living a safety culture that protects our team members and guests. Our drive-thru oil change experience lets you stay in your vehicle. Plus, we’ve stepped up extra safety measures in line with CDC guidance. It’s our goal to not only serve but to earn the trust of our communities and have each other’s backs. 

Whether you’re looking for a part-time job with flexible hours or a full-time career with excellent advancement potential, you’ll find it all at VIOC. With an award-winning training program and fair and honest values, we’re here to help you reach every milestone.

What you’ll do  

As a Service Center Manager, you will blend technical and management skills to lead, develop and train others in providing superior customer service. No day is ever dull. You’ll be on the move, interacting with your team and customers to find the best solutions for their vehicle’s needs while building loyalty. You will also be responsible for your team members’ success. If you are ready to take the initiative, we’re here to help you put your career on the fast-track to success. 

 The overall operation of a service center: hiring, training, discipline of employees, customer service, maintaining store inventories/housekeeping, achieving profit plan, ensuring Environmental, Health & Safety (EH&S) compliance and other policies and procedures are met  Responsible for inventory, labor management and financial performance of the service center  Mentor, lead and train the team to optimize their development  Perform and train others on automotive preventive maintenance such as changing oil, checking and refilling other vehicle fluids, replacing filters, and inspecting and replacing lights and wipers  Help maintain a clean, well-organized service center and facilitate a safe and secure working environment  Provide superior customer service leadership  Build trust and win repeat, loyal customers 

How you’ll succeed  

You are friendly and willing to work as part of customer-focused team  Have effective interpersonal, oral communication skills  Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages  Knowledge of cash handling, facility and safety control policies and practices  Reliable transportation to and from work  Ability to occasionally lift up to 50 pounds  Be able to stand for extended periods of time and climb stairs  Have full mobility and are able to twist, stoop and bend  High school diploma or equivalent  2 years managerial/supervisory experience in the quick lube/automotive business is required 

Benefits include:  

Competitive pay & flexible work schedule  On-the-job training  Paid biweekly  Company provided uniforms and tools  We promote from within- a commitment we are passionate about  No late evenings Paid time off and holidays*  Medical, dental, vision, and 401(k) savings plans* 

 *Terms and conditions apply, and benefits may differ depending on location 

Ivy Lane Corp is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability. 

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